Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 

I pay the money before i use the product, after i finish and start to send file online, it charged me one more time. which is weird

 
1 Reply

I pay the money before i use the product, after i finish and start to send file online, it charged me one more time. which is weird

You should not have been charged twice. Please give us a call for a refund: https://turbotax.community.intuit.ca/replies/3152013