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New Member
posted Oct 30, 2019 4:11:14 AM

Accidently purchased the desktop version in December, can I transfer the amount I paid to the online version?

I was already on hold with someone for 20+ minutes about this issue, and they seem confused

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1 Best answer
New Member
Oct 30, 2019 4:11:16 AM

The easiest thing to do would be to ask for a full refund on your purchase of TurboTax CD/Download.

Then, prepare your TurboTax Online return when prompted to pay, pay for it in the usual way (i.e. online, with your credit card).

1 Replies
New Member
Oct 30, 2019 4:11:16 AM

The easiest thing to do would be to ask for a full refund on your purchase of TurboTax CD/Download.

Then, prepare your TurboTax Online return when prompted to pay, pay for it in the usual way (i.e. online, with your credit card).