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Returning Member
posted Feb 21, 2023 1:07:25 PM

Bug report: importing data from CRA crashes Turbotax

The import function is now available.  I can view the forms downloaded but Turbotax crashes when I select to accept them.  I tried several times.

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2 Replies
Moderator
Feb 22, 2023 10:25:24 AM

Please try uninstalling and reinstalling the software. It will not delete your saved returns.

 

If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.

Returning Member
Feb 22, 2023 2:26:16 PM

I have followed your suggestion , with no success.

I'll try phone support.

Thanks.