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Returning Member
posted Apr 13, 2022 10:21:52 PM

CRA import SKIP button is BROKEN

Hello TurboTax Canada,

 

I have a problem. I have paper copy T4's. I cannot log in to CRA.

 

I am stuck on the page where it asks to connect to CRA to import T4 / etc slips, pressing the SKIP button loops back to log in to the CRA. It is IMPOSSIBLE to actually skip and manually input my data.

 

Please help ASAP.

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1 Replies
Returning Member
May 1, 2023 11:00:00 AM

Hey, apologies for facing this issue. Try re-logging into the product and see if it solves the issue.  Please go to the TurboTax Contact Us page or call our TurboTax Support team at 1-888-829-8608 for further assistance.