Having trouble with files transferring? All my old returns are there but when I choose file transfer I get in a loop of sign in, request trf, repeat? Is it me?

So frustrating, 3 times, same getting the digital run around. Giving up for this week.

806

Moderator

Jan 28, 2023 9:34:23 AM

Our product development team is aware of this issue. They are working on resolving this issue and will have it resolved ASAP.

We apologize for the inconvenience.

Level 1

Jan 28, 2023 12:41:02 PM

Same issue here, please notify me when this is fixed, thanks

Moderator

Jan 28, 2023 12:51:53 PM

@Taxitaxi We will post an update on this thread when the issue is resolved.

New Member

Jan 28, 2023 1:08:58 PM

Nope, it is not just you! This is very frustrating! I hope this gets fixed soon!

Moderator

Jan 30, 2023 9:54:33 AM

The issue has been resolved. You should now be able to transfer your 2021 TurboTax Online return into 2022.
Thank you for your patience.