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New Member
posted Oct 30, 2019 5:59:07 AM

How do i transfer my files to a new laptop without an activation code?

the response i get to my question is to contact a support representative, but that feature does not seem to work. 

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5 Replies
New Member
Oct 30, 2019 5:59:09 AM

You need an installed and activated version of TurboTax on your computer to open a TurboTax file. There's no way around this. If you've lost track of your IKC, you'll need to call us.

Visit the page below and type in something like 'lost my IKC'. In just a few steps, the phone number to call will be shown to you. We do this to help direct you to the best team to help you.

https://support.turbotax.intuit.ca/contact/

New Member
Oct 30, 2019 5:59:10 AM

I was not directed to a phone number. Can no one help me??

New Member
Oct 30, 2019 5:59:11 AM

Perhaps you tried it outside of our hours of operation? https://turbotax.community.intuit.ca/replies/3152013

New Member
Oct 30, 2019 5:59:13 AM

Need your phone number

New Member
Oct 30, 2019 5:59:14 AM

Need your phone number