Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Sep 4, 2024 9:39:39 AM

I can't import my data from my CRA account. The error message is "Oops, we encountered an error". I have tried multiple times without success. Are you able to help?

0 1 751
1 Replies
Moderator
Sep 5, 2024 7:26:45 AM

Try logging into your CRA Account separately, then go to your income tax return and try again while your CRA Account is opened on another tab. 

 

Thank you for choosing TurboTax.