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almuth
New Member

I keep trying to get the file transfer, but it keeps sending me a new code, then skips back to the Hello again page and does not transfer the files from last year

 
1 Reply

I keep trying to get the file transfer, but it keeps sending me a new code, then skips back to the Hello again page and does not transfer the files from last year

Please contact us by phone for assistance with this issue. To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/ . After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.