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Level 2
posted Feb 8, 2022 2:09:43 PM

I need to know what ports TuboTax Standard uses when it starts to communicate with your servers. I have a firewall/VPN and it is stopping it from starting properly

If I turn off the Firewall TurboTax starts properly otherwise only splash screen appears and never goes to program screen. This happened 2020 and 2021 versions. I can open the ports used once I get them.

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Moderator
Feb 12, 2022 12:43:43 PM

Please contact our phone support team as they will be better able to assist you. You can use the form on this page to get the right phone number to call: TurboTax Contact Us