Is anyone else having issue transferring 2021 return information to 2022 tax return? Keeps sending me in loop (email verification, etc.) without transferring any info?
Asks me how I filed last year (Turbotax online), then askes for my login information. Then sends me a verification code to my email. Then sends me right back to the main page without transferring any information. Then I click on my 2022 return only to be in the same spot I was before (how did I file last year)
Is anyone else having issue transferring 2021 return information to 2022 tax return? Keeps sending me in loop (email verification, etc.) without transferring any info?
Is anyone else having issue transferring 2021 return information to 2022 tax return? Keeps sending me in loop (email verification, etc.) without transferring any info?
Our product development teams are aware of an issue with not being able to carry forward prior years’ tax information to a new return. They are working on resolving this issue and will have it resolved ASAP.
Is anyone else having issue transferring 2021 return information to 2022 tax return? Keeps sending me in loop (email verification, etc.) without transferring any info?
The issue has been resolved. You should now be able to transfer your 2021 TurboTax Online return into 2022.
Is anyone else having issue transferring 2021 return information to 2022 tax return? Keeps sending me in loop (email verification, etc.) without transferring any info?
I purchased the TurboTax2022 from Staples. I have completed the download and now try my return by transferring the data from 2021, but nothing is coming through. Even a reboot does not help. Can you help?
I am transferring the file with the extension .tt21
Is anyone else having issue transferring 2021 return information to 2022 tax return? Keeps sending me in loop (email verification, etc.) without transferring any info?
Is anyone else having issue transferring 2021 return information to 2022 tax return? Keeps sending me in loop (email verification, etc.) without transferring any info?
I'm still having issues with transferring my return from 2021. Tried clearing Cache and Cookies and it hasn't fixed it
Is anyone else having issue transferring 2021 return information to 2022 tax return? Keeps sending me in loop (email verification, etc.) without transferring any info?
@janjyk If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.
Is anyone else having issue transferring 2021 return information to 2022 tax return? Keeps sending me in loop (email verification, etc.) without transferring any info?
Still doesn't work and no one at the number listed above with Intuit have any idea about this problem which, from my research, is quite widespread. I also can not understand the agents at the telephone number provided.
Is anyone else having issue transferring 2021 return information to 2022 tax return? Keeps sending me in loop (email verification, etc.) without transferring any info?
@JD142 We had an issue a few months ago, but the issue was resolved and the program was updated with the fix. So, if you are using TurboTax Online, please clear your browser cache (or use a different browser) and try again. If you are using TurboTax CD/Download, you can try uninstall & reinstall it using the download on our website here: Where can I download the CD/download edition of TurboTax?
If you are still not able to resolve the problem and can't phone in, you can also message us on social media.
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.
Sign In
Canada (English)
EN
