Transferring the file from previous is taking too long....any idea why?

Have you managed to get this done since you last posted?

no

@dnistor1 - can you give me more information regarding your issue, so I can assist you? Are you using online version or download?

online

Please contact our support team for further assistance, if clearing cache or changing browser does not work.

Here is how to reach them, as they will be able to view your screen if needed - Answer the questions, so it guides you towards the right team.  Apply the drop downs and you will get a phone number specified to your question (ie - support, care): 

• I want to talk to someone. How do I phone you? - https://turbotax.community.intuit.ca/replies/3152013