Turbo tax Business Incorp carryforward not working

[CanadaDave]

I have 2021 Desktop Turbo Tax Business Incorporated open. I saved the 2021 file last year (so it is complete). I look at the file everything is ok and saved.

I purchases 2022 Desktop Turbo Tax Business Incorporated click carry forward a file....and no matter what I do it can't find it. I can "open" the 2021 file using the 2022 program but that is useless as I don't want to overwrite 2021...I don't want to create a new 2022 file when I have the 2021 file.

I go right to the folder where the 2021 file is and it doesn't see the file. I tried find the files yourself and search for your files...both don't work

How do I create a TurboTax Inc file that can be found using my 2021 Desktop version?

[TurboTaxSusan]

This YouTube video shows how to carry forward a tax return in TurboTax Business Incorporated: https://youtu.be/BLBaPn-H8G4?t=348

If you need more assistance with TurboTax Business Incorporated or preparing your incorporated business tax return (T2), you can contact the dedicated support team using the chat here: https://public-consumer-chat.app.intuit.com/app/ccs/consumer?experienceId=ttbInc. Agents are available 9:00 am to 6:00 pm EST, Monday to Friday.

You can also visit the Intuit Profile support site. TurboTax Business Incorporated is based off Profile software.