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New Member
posted Apr 12, 2023 10:04:14 AM

Why does turbotax keep encountering problems transferring info from my CRA account?

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6 Replies
Moderator
Apr 14, 2023 5:15:53 PM

Unfortunately, TurboTax has a limit on how many t-slips can be imported that is less than the amount that the CRA can send. There's also a limit per slip type, so if you have a lot of T5008 slips, that is likely why you are not able to Auto-Fill.

New Member
Apr 17, 2023 4:07:32 AM

The limit should be indicated at the point when TurboTax is trying to import the CRA data. Would've saved me almost an hour of trying to find a way in which it would work.

Level 15
Apr 21, 2023 9:06:36 AM

Thank you for your feedback- we will be sure to bring this forward to the proper department. 

 

Thank you for choosing TurboTax.

Level 3
Apr 22, 2023 1:01:50 PM

This response is unacceptable.  We pay money for this software and it should import regardless of the slips. 

 

At the very least - false advertisment!  The limitatin should be big bold letters so that I think twice before buying this software. 

New Member
Apr 13, 2024 8:05:54 AM

This should be clearly stated on the site !!!

 

Very frustrating

Moderator
Apr 13, 2024 11:23:46 AM

@DSKYYF Thank you for your suggestion. We'll pass it on to the proper department.