Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Oct 29, 2019 7:21:51 PM

Can I use Turbo to file if I live in the USA now but had income in Canada in 2014.

I used Turbo last year to file. I have since moved to the USA and Turbo won't let me put in my USA address and needs a province. Do I have to file via paper? 

0 2 1168
1 Best answer
New Member
Oct 29, 2019 7:21:53 PM

Our online product doesn't allow you to create a return with a non-Canadian mailing address.

Our desktop installed product will allow you to do this, then you will need to print & mail in your return. You will get an error that the address is incorrect because you will have to leave most of it blank but after you print it you can manually write in the mailing address.

You cannot NETFILE with a non-Canadian mailing address, you will have to print & file.

To download the desktop software go here:

http://turbotax.intuit.ca/personal-tax-software/download-tax-software.jsp

2 Replies
New Member
Oct 29, 2019 7:21:52 PM

Yes you may have to file via mail.

New Member
Oct 29, 2019 7:21:53 PM

Our online product doesn't allow you to create a return with a non-Canadian mailing address.

Our desktop installed product will allow you to do this, then you will need to print & mail in your return. You will get an error that the address is incorrect because you will have to leave most of it blank but after you print it you can manually write in the mailing address.

You cannot NETFILE with a non-Canadian mailing address, you will have to print & file.

To download the desktop software go here:

http://turbotax.intuit.ca/personal-tax-software/download-tax-software.jsp