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New Member
posted Oct 30, 2019 12:32:31 AM

Debug made a claim for the basic personal amount on line 300 of Schedule 1 that does not equal the yearly maximum amount. If the basic personal amount needs to be prorate

made a claim for the basic personal amount on line 300 of Schedule 1 that does not equal the yearly maximum amount. If the basic personal amount needs to be prorated because you immigrated in the tax year, please ensure you have entered your date of entry and review your entry on line 300. Otherwise enter the yearly maximum of $11,474 on line 300. If you emigrated or went bankrupt in the tax year, please send a paper return for processing. The Canada Revenue Agency (CRA) regrets the inconvenience. How do I fix this. Looks like everything I'd fine

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3 Replies
New Member
Oct 30, 2019 12:32:33 AM

We’re aware of the issue and are working to resolve it quickly. We'll reply back here as soon as we've got an update.

New Member
Oct 30, 2019 12:32:34 AM

I am having the same issue - I have put in the date that I left Canada, but TurboTax is not prorating my basic personal amount.  Please help!

New Member
Oct 30, 2019 12:32:36 AM

This issue has been resolved. Please sign in to your TurboTax Free return and submit to CRA's NETFILE service when you're ready.