Are you using TurboTax CD/Download or TurboTax Online?
I'm using Turbotax Online. Despite I have identified that my son qualifies for the DTC in the "dependant information", when I go to Child care expenses, only $5,000 can be deducted, instead of $11,000.
Thanks
What year was the child born?
It does not matter the age of the child when he/she is infirm. Maximun deduction for childcare is $11,000. Turbo tax online does not allow maximun deduction unless the DTC is claimed.
The problems persists
For more information please see our TurboTax article: Claiming Child Care Expenses In Canada. Please see this Canada Revenue Agency (CRA) link Who is eligible. There may be a link between your ex spouse claiming the DTC and not you. Please contact the CRA at 1-800-959-8281 to clarify why you cannot claim the maximum childcare.
Thank you for choosing TurboTax.
Hi -
I've contacted CRA and they have confirmed that maximun deduction for childcare is $11,000, regardless of who claims the DTC. There is zero doubt about it. TurboTax does not correctly calculate the proper deduction for this situation. There is a glitch. Any chance this situation can be corrected soon?
I encourage a Turbo Tax Representative to reach out so I can explain the problem of the software.
If I want to claim what I'm entitle too, CRA has recommended to use a different option or do it manually.
Glad to help TurboTax to resolve this issue.
Thankjs
If you would like to contact our phone support team, you can call them at 1-888-829-8608.
I do not need to contact the support team. I was simply offering my help to make TurboTax to understand the issue so the glitch can be fixed.
As of today, I can't this software to prepare my tax return due to the issue with the Childcare Expenses max deduction.
If anyone at Turbo Tax wants to know a bit more about this, let me know and I'll share my conact details
kimberlybellerose
New Member
nbconnor1
New Member
reggy2099
New Member
jmramirez1833
New Member
ryanarnold1358
New Member
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.