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New Member
posted Apr 2, 2025 7:41:31 AM

I am filing taxes after leaving Canada end of May. I would like a professional to help me. I do no longer have a Canadian phone number.

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4 Replies
Moderator
Apr 3, 2025 5:36:02 AM

Hand off your taxes to a TurboTax expert, who will prepare and file your taxes You can use TurboTax Full Services and use the chat option. 

 

Thank you for choosing TurboTax.

New Member
Apr 3, 2025 6:58:13 AM

Thank you for your reply! I was looking into using full service indeed, but was insure about being able to chat as I haven't been able to chat to someone directly using the chat I currently have available (it always asks me for a phone number so someone can call me). So, just to be absolutely clear: after I upgrade, I will be able to chat?

 

Thank you!

Moderator
Apr 6, 2025 6:04:13 AM

Yes, you should be able to chat and send messages within the product to your tax expert. 

New Member
Apr 8, 2025 11:30:19 AM

Hello,

 

I am trying to upgrade, but unfortunately, any of my credit cards keep getting declined, which is likely due to the fact that I can only enter US/CA addresses. Any solutions for this?

 

Thanks,

Siegfried