This is the 4th year it has not let us both repay our HBP and I am tired of trying to "fix" the program...
Had both you and your spouse made contributions to your own respective RRSPs? In order to be able to show repayment towards your HBP you would have to purchase rrsps on your own name. If your spouse makes the purchase, whether they were towards your own rrsps or not, you are not able to use those contributions for your own repayment.
Quick question - Did both of you make RRSP withdrawals as part of the HBP program?
Yes, we both made RRSP withdrawals using the HBP program.
I think we should do some more direct troubleshooting with you and your spouse.
Please call us by clicking the following link to the Contact Us page. Then complete the required information. Your incident ID number will appear, along with a phone number. Call the phone number and we will connect you to an Customer Care agent that can assist you.
Contact Us Link: https://support.turbotax.intuit.ca/contact/
We look forward to hearing from you.
Had both you and your spouse made contributions to your own respective RRSPs? In order to be able to show repayment towards your HBP you would have to purchase rrsps on your own name. If your spouse makes the purchase, whether they were towards your own rrsps or not, you are not able to use those contributions for your own repayment.