Please make sure that on line 6118 you have a check mark in the box.
Please make sure your software is updated. You can manually update the software by downloading the update file here: https://turbotax.community.intuit.ca/replies/2868252
If you are still unable to resolve this issue, please contact our phone support as they will be better able to assist you (*Not available for TurboTax Free users*). https://turbotax.community.intuit.ca/replies/3152013
A correction to the advice . . . click line #61020 on ONBEN to populate the form with the address info. This is an easy miss for those that complete the tax return using Forms.