Select My Info > Contact Information from the left side menu. On the "Let's get your contact info" page, make sure the answer to the question "[NAME], does the CRA have your address on file?" is Yes.
If you haven't updated the CRA with your new address, you'll need to do so before you can file your return online.
Are you using TurboTax CD/Download or TurboTax Online?
TurboTax Online.
Never mind, I fixed the issue. I just created a new tax return using different mailing credentials while keeping everything else the same.
Select My Info > Contact Information from the left side menu. On the "Let's get your contact info" page, make sure the answer to the question "[NAME], does the CRA have your address on file?" is Yes.
If you haven't updated the CRA with your new address, you'll need to do so before you can file your return online.
It's all good now, I just made the fatal mistake of inputting a different mailing address than where I am currently.
MargJE
New Member
donawalt
New Member
khim1991-gmail-c
New Member
derf-32
New Member
deepa-ps31-gmail
New Member
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.