Hello
How do I do section 216 in turbotax? How come it say "we're sorry, based on your tax situation, we're unable to serve you this year" when I selected non resident after answering the question where you lived December 31?
Are you trying to prepare your own return by yourself in TurboTax Online, or are you trying to get a tax expert to help using Assist & Review or Full Service? Neither Assist & Review or Full Service are available for non-residents.
What is the proper filing status exactly to get access to 216?
You would make sure that you put your status as a non-resident S.216.
Can you please confirm if you are using TurboTax Online or TurboTax CD/Download?
Thank you for choosing TurboTax.
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