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New Member
posted Feb 17, 2024 6:08:44 AM

We're non residents of Canada with Canadian Income, what does this mean:We're sorry, based on your tax situation, we're unable to serve you this year

TurboTax says they can help us then stops and says the above

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3 Replies
Moderator
Feb 17, 2024 9:57:48 AM

Unfortunately, some situations are not supported by TurboTax, and some products are not available to people outside of Canada.

New Member
Feb 20, 2024 5:17:02 AM

You should advise your representatives who counseled me otherwise

Moderator
Feb 20, 2024 5:44:12 AM

Thank you for your feedback, we value your opinion and will share this information with the proper TurboTax team.

Thank you for choosing TurboTax.