For tax year 2015 or 2016, you need to create a new account for each return you want to prepare.
To create a new account:
- Browse to the Create your account page, for the tax year you want to prepare a return for (tax year: 2015, 2016).
- In the Email address field, enter the same email address you used for previous TurboTax account(s).
- In the Phone field, enter the same phone number you used for your previous TurboTax account(s).
- In the Password field, enter a new password.
- Complete the remaining fields and select Create account.
- Begin working on your new tax return as you normally would.
Important!: Be sure to keep your new user ID and password in a safe place so you can sign in to TurboTax Free to access your new tax return in the future.