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Intuit

How do I delete a return in the online version of TurboTax?

If you’re using the online edition of TurboTax, it is possible to delete a return that hasn’t been filed; returns that have been filed (either via NETFILE or printed-to-mail) cannot be deleted.

Note that when you delete a return, you won't be able to access it again and we won't be able to retrieve the information for you.

  1. Sign in to TurboTax Online for the tax year of the return you’d like to delete.
  2. On the “Great to see you again!” page, locate the return.

The steps below outline how to delete a return, depending on whether you have one or more in your account.

To help make sure users don’t accidentally delete a return they’re working on, TurboTax prevents users from deleting their most recent “active” return. To get around this, you’ll need to create a blank return. This way, the blank return will be your most recent active return, and the return you want to delete will become inactive.

1.  On the “Great to see you again!” page displaying your tax return, scroll down to Start a new return and select Continue (you also have the option to select Start a new return from the navigation bar).

2. On the subsequent page, select the Standard edition. Answer the question How did you do your taxes last year? and select Continue.

3. Select My Returns from the navigation bar, then select View all tax returns from the menu options that appear.

Note:

  • In the 2018 version, select My Account & Returns then View all tax returns.
  • In prior-year versions, select Tools (located at the top of your screen), then select Return Manager from the options that appear.

4. On the page that displays your tax returns, you'll see two returns: the blank return you just created, and the return you want to delete. Locate the return you want to delete and select its corresponding trash can icon.

5. When prompted to confirm the deletion, select Delete.

If the return you want to delete has a trash can beside it:

  1. Select the trash can icon.
  2. When prompted to confirm the deletion, select Delete to delete the return.

If the return you want to delete doesn't have a trash can beside it:

TurboTax prevents users from deleting their most recent “active” return to help make sure users don’t accidentally delete a return they want to keep. To get around this, you'll need to open and then close another one of your returns. This will render the return you want to delete “inactive.”

  1. Choose another return in your account and select Continue to open the return.
  2. Head back to the page that displays all your tax returns:
    • In the 2020 and 2019 versions: Select My Returns from the navigation bar, and then select View all tax returns from the menu options that appear.
    • In the 2018 version: Select My Account & Returns from the navigation bar, and then select View all tax returns from the menu options that appear.
    • In prior-year versions: Select Tools and then select Return Manager from the options that appear.
  3. This will close the return and bring you back to the page that displays all your tax returns. The return you just opened will be featured at the top as your active return and the return you want to delete will display a corresponding trash can icon. Select the trash can icon to delete the return.
  4. When prompted to confirm the deletion, select Delete to delete the return.

Related information

How do I log in to my TurboTax Online account?

How do I delete info I’ve entered into the online edition of TurboTax?

How do I delete info I’ve entered into the CD/download edition of TurboTax?

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