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New Member
posted May 23, 2022 8:34:03 AM

Can I switch to the desktop version, I started the online version of turboTax, but seems I cannot file/print the return since I'm living in the US now.

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Moderator
Dec 8, 2022 10:34:19 AM

If you have an address outside of Canada, you won’t be able to use NETFILE regardless of what software you are using. You will either have to send your return by mail or by fax. If you are using TurboTax Online, select File > Filing Hub* from the left side menu. Then click on "Print & Mail your return(s)" to go to a page where you can download a special version of your return to print off. You can find the address or fax number to use on this Canada Revenue Agency (CRA) page: https://www.canada.ca/en/revenue-agency/corporate/contact-information/where-mail-your-paper-t1-return.html#nonres

 

If you would prefer to use TurboTax CD/Download instead of TurboTax Online, you can, but you would have to start your return over. You can’t open a TurboTax Online return in TurboTax CD/Download.