Is netfile closed? I am trying to file my 2022 taxes. I can't even print my return out.

[TurboTaxSusan]

No. There was a NETFILE outage over the weekend, but the service came back up on Monday. 

What is the exact error message that you are getting? Are you using TurboTax CD/Download or TurboTax Online?
 

[kietlam7]

this is the message below:

You can’t proceed any further because tax filing is not available at this time. Please check back later for Print to Mail service. CRA’s NETFILE Service for the 2023 tax year will open on Monday, February 19, 2024 at 6:00:00 a.m. Eastern Standard Time.

[TurboImpotLiseD]

NetFile should not be closed at this time for filing 2022 and prior years. Just make sure you have been using a 2022 TurboTax version. 

Please call CRA directly to enquire why you would be prevented from filing. We are not aware that not being able to file is TurboTax issue. 

Individual tax enquiries line

Thank you for choosing Turbotax

[kietlam7]

thank you this is helpful.  I realized I'm using 2023 version of Turbo Tax online.  How do I use 2022?

[TurboTaxBrenda]

If you are filing your 2023 tax return, you must use 2023 tax software, not 2022. 

If you have not filed your 2022 tax return yet, here is where you can purchase your TurboTax 2022 tax software.

Thank you for choosing TurboTax.