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Level 1

Paid for return, saved duplicate copy to my computer. I need to print copy to send to CRA. It takes me to the pay screen, won't allow me to go any further or print copy.

I should be able to get a code to bypass the payment screen as I already paid for this return.

1 Reply
Level 1

Paid for return, saved duplicate copy to my computer. I need to print copy to send to CRA. It takes me to the pay screen, won't allow me to go any further or print copy.

Please try clearing your browser cache or using a different browser. https://turbotax.community.intuit.ca/replies/2647843

If you are still unable to resolve this issue, please contact our phone support as they will be better able to assist you (*Not available for TurboTax Free users*). https://turbotax.community.intuit.ca/replies/3152013