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Bought CD as every year, and input data but can not receive update, print and can not send the file to CRA. I had uninstalled and did it again but still the same.

 
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Moderator

Bought CD as every year, and input data but can not receive update, print and can not send the file to CRA. I had uninstalled and did it again but still the same.

Please try uninstalling & reinstalling the program using the download from our website. It will not delete any of you saved returns.

https://turbotax.community.intuit.ca/replies/2647640

https://turbotax.community.intuit.ca/replies/3169457

If you are still having issues, please contact our phone support for further assistance. (*not available to TurboTax Free users*): https://turbotax.community.intuit.ca/replies/3152013