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New Member
posted Oct 31, 2019 1:24:54 AM

"Print and mail your return" gets a print with "Duplicate/do not send by mail". How do you get a clea print to sent in.

I go through all the steps but "Print to mail" on the last page does not give a clean print to mail in.  It has Duplicate/ do not send by mail" all over it.  It is the same print as several pages before when you saved and printed to pdf. 

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9 Replies
New Member
Oct 31, 2019 1:24:56 AM

Within the windows Standard edition, Print Return To Mail and Save PDF of Return to Mail both give me a clean copy without the Duplicate watermark.  Are you sure you’re working with the latest update of Turbo Tax?

Returning Member
Nov 12, 2019 10:39:00 AM

I am having the same problem - and unless the checking for updates is misleading me. I have the latest version.

Level 13
Nov 12, 2019 12:31:41 PM

Please follow below steps to get a return printed without the watermark:

If you are using the EasyStep Interview, switch to forms by pressing Ctrl+R on your keyboard.

1.  From the File menu, select Print, and then Print Return.

2.  Click Continue button on a screen Save a copy of your return for your records

3. Click Save PDF of Return to Mail

4. Save the PDF file

Returning Member
Nov 13, 2019 11:14:37 AM

I had the same problem. The issue is that until you choose "Netfile" it doesn't give you the option of printing a clean copy for CRA. When you do, it is actually fairly clear.

 

Good Luck!

Returning Member
Nov 13, 2019 11:15:02 AM

This doesn't work.

Returning Member
Nov 16, 2019 5:35:58 AM

Has anyone actually been able to fix this? Wasting a lot of time trying to figure this out - extremely frustrating. 

Returning Member
Nov 16, 2019 5:37:29 AM

This doesn't work can you please give a clear way to download it without this. 

New Member
Mar 10, 2020 6:21:52 AM

We're having the same trouble with my mom's final return. Have we decided what the final fix is?

My decided prepared this on a disc version.

 

 

New Member
Apr 15, 2021 8:36:42 PM

The solution offered by the Admin does not work.  Can anyone help?