I have input all the information in both my and my spouse's tax returns. However when I go to print my spouse's return it always prints my return. My return prints correctly. Why can't I print my spouse's return?
I am a long time user of Turbo Tax and have completed 2023 returns for both myself and my spouse. When I go to print out both returns only my spouse's return will print, not mine. I'm afraid to NET file our returns for fear only his will go through. Any help would be appreciated.
Are you trying to print the PDF of the return or did you click on print to mail? You should be printing to PDF because if you are printing to mail this is considered like you are filing it already and won't be able to Netfile.
In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. When asked if you wish to receive an email say NO then say "speak to a representative" then hold the line. If a resolution is not found, please ask for an escalation so they can open an investigation to solve the issue.
Sometimes other schedules are included along the filling of the return in preparation to be used. You may have included RRSP information along the way. You may have some unused RRSP from prior years which may have transferred into your return. If an empty schedule is included in the print out make sure it is completely empty of entries before removing it from your return.
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.
Sign In
Canada (English)
EN
