Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
EnglishEN

Pick a language

Français English
Announcements
For information on tax filing and Covid-19, please see The Covid-19 Tax Info Center
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Returning Member

Cannot print return

 
8 Replies
Highlighted
Moderator

Cannot print return

Are you still having this issue? If so, can you provide more details? Are you seeing an error message or is something not coming out right? Also, are you doing your taxes for 2018, 2019 or a different year?
Highlighted
New Member

Cannot print return

I am trying to print 2019

Moderator

Cannot print return

Printing is not available for 2019 yet. The forms have not been finalized yet, so they may still change. These changes may impact your tax return. Printing should be available on or before February 24, 2020.

Highlighted
Moderator

Cannot print return

Good News! Printing is now available in TurboTax Online 2019.

 

If you want to save and print a bar code copy of your return to mail to the CRA, click on the “Find” icon in the top right and search for “CRA”. Select “CRA Online Mail” from the list, then click the “Go” button. Continue from this point to get to the Filing Hub where you will get a “Print & Mail Your Return(s)” button. You may need to run the review to get to that page, if you haven’t already done so.

 

If you would like to print/save a copy of your return for your records, do the same as above. But instead of clicking on “Print & Mail Your Return(s)” on the Filing Hub page, click Continue. This will bring you to a page where you can download a copy of your full tax return(s).

 

FYI: NETFILE for tax year 2019 will open February 24, 2020 at 6 a.m EST.

Highlighted
New Member

Cannot print return

I just bought the program at Staples.  Start doing my tax but it wont print. and it wont let me update.

Highlighted
Moderator

Cannot print return

Please uninstall & reinstall the program using the installer from our website. It will not delete any of your returns. This FAQ tells you how: https://turbotax.community.intuit.ca/community/navigating-turbotax/help/how-do-i-update-turbotax-if-...

Highlighted
New Member

Cannot print return

I did and still not letting me print or file

Highlighted
Moderator

Cannot print return

Can you please try once more by uninstalling your TurboTax software and download it back from here

If this doesn't work please contact our customer service and ask that your case be escalated if needed.