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Can I print return to mail with "duplicate" water mark

 
3 Replies

Can I print return to mail with "duplicate" water mark

The return with the watermark on it cannot be mailed to the Canada Revenue Agency.  Please review the following FAQ for instructions on how to print your income tax return.

https://turbotax.community.intuit.ca/replies/2648070

cmarie72
Returning Member

Can I print return to mail with "duplicate" water mark

I have tried this over and over again and the instructions do not work - I tried downloading it after paying and the download didn't work - then when I go to re-download it, it's showing up as duplicate. Extremely frustrating and also wish you guys had an actual support email. 

Can I print return to mail with "duplicate" water mark

We're sorry for the inconvenience.  Please use the following instructions to contact customer support.

To talk to a TurboTax specialist, fill out the Contact Us form ( https://support.turbotax.intuit.ca/contact ).

After you complete the form and go through the steps, the phone number to speak to a TurboTax agent appears on the page. You can also see the approximate wait time.

Standard hours of operation

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Extended hours of operation

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  • English: Monday through Sunday, 9:00 AM to 11:59 PM, Eastern Time
  • French: Monday through Sunday, 9:00 AM to 9:00 PM, Eastern Time