☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 1, 2020 10:09:20 PM

Turbotax won't allow me to print 2019 return after Fed and State e-file

I e-filed Fed and State returns, then tried to print a copy for my records. It does not work. The system will ONLY allow saving to pdf. When I click on my printer selection, it reverts to save to PDF.  So, I saved to pdf, then tried to print that out, but that isn't allowed either. How can I get a hard copy of my returns?  I tried using the "print center" icon at the top as well, but with the same result. Cannot print.  What's the solution? 

0 1 287
1 Replies
Intuit Alumni
Apr 2, 2020 10:37:14 AM

The PDF may have downloaded to your Downloads folder instead of opening up. If you use the Control+J shortcut (Command+J on Mac), in your browser, it will open up your downloads list and you can find your PDF there.

 

You can also right-click on the button/link for the PDF and choose “Save Link As” to pick where the PDF goes. That way you can save it to your Desktop and open it from there.

" TurboTaxSusan Moderator"

 

I am also listing the printing instructions for you below:

  1. Sign onto your online account and land on the Tax Home web page
  2. Scroll down and click on Add a state. 
  3. This will take you back to the 2019 online tax return.
  4. Click on Tax Tools on the left side of the online program screen. 
  5. Then click on Print Center. 
  6. Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets

 Or you can follow the TurboTax FAQ instructions, to print:

How do I get a copy of a return I filed this year in TurboTax Online?