Why is the PRWS (principal residence designation-Canada) form printing, I can not remove it, tried clearing and then removing unused forms but still prints

ontariotaxpayer · ‎October 30, 2019

For some reason the PRWS has some check boxes marked off. I have unchecked and then said to closed unused forms. I have also gone down to clear form and then close unused forms but it still prints with some check boxes marked. I have not sold the property.

TurboTaxSusan · ‎October 30, 2019

We are aware of an issue with some people getting PRWS forms added to their returns and not being able to delete them. Our development team is looking into the problem, but they have not given a time frame on when it will be resolved.

Also, as long as the form has been cleared (Select PRWS > Edit > Forms > Clear Current Form) you should not have issues with NETFILE. If you are mailing in your return the CRA will disregard the form if it’s not required.

If you are having issues with NETFILEing this return, please ensure that you have the latest update, which you can download here: https://turbotax.community.intuit.ca/replies/2868252

If you are still unable to resolve this issue, please contact our phone support as they will be better able to assist you (*Not available for TurboTax Free users*). https://turbotax.community.intuit.ca/replies/3152013

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Why is the PRWS (principal residence designation-Canada) form printing, I can not remove it, tried clearing and then removing unused forms but still prints