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TurboTax Support

How do I update TurboTax CD/Download?

If your computer is connected to the internet, TurboTax automatically checks for updates. If an update is available, TurboTax will ask if you want to install it.

To check whether an update is available, complete the following instructions. Before you begin, make sure your computer is connected to the internet.

Note: These instructions are for TurboTax CD/Download. You don't need to update TurboTax Online.

  1. Open TurboTax on your computer
  2. Select Help from the TurboTax menu
  3. Select Check for Updates. A window opens with a message
  4. If the message says:
    1. No update is available and TurboTax is up to date, select OK
    2. An update is available, follow the instructions to update TurboTax

If updating TurboTax from the Help menu doesn’t work, we recommend uninstalling TurboTax and then downloading the latest version from our website. Don't worry, this won’t delete any tax returns you’ve saved.

To remove TurboTax and then download the most up-to-date version:

  1. Uninstall TurboTax
  2. Restart your computer
  3. Download your TurboTax product
  4. Once downloaded onto your computer, open TurboTax
  5. Follow the on-screen instructions to install TurboTax
  6. To complete the installation, enter the license code you received when you purchased TurboTax

Related information

Why do I need to update TurboTax if I installed from a CD or downloaded from the Internet?

Where is my TurboTax licence code?

How do I uninstall TurboTax from my computer?

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