I’m using a computer that isn't a Mac and doesn’t have a CD drive
When you install TurboTax, use the installation key provided with your TurboTax CD. The installation key is printed on the CD sleeve.
I’m using a Mac computer
If you're using a Mac computer and bought TurboTax on a CD, follow these instructions to request a refund (click here: link). You can use one of these TurboTax products (click here: link) to complete your taxes.