If you have inserted the TurboTax CD and the installer does not start automatically, AutoPlay may be disabled, or you might have missed the pop-up window/tile asking you what should be done with the disc in the drive. You might only see it on screen for a second or two before it closes. If you see the tile, click it and follow the on-screen directions.
Click Run Setup.exe on the following screen:
Manually Install TurboTax on a Windows 8 machine:
You may need to install your software from the CD without using AutoRun. If that is the case, follow the steps below:
- Using Windows Explorer, navigate to the CD-ROM or DVD drive where the installation CD is located.
- Look for the file setup.exe. This is the setup and install file to launch the installation CD browser.
Note: The setup program may not display the extension "exe". To identify which is the correct file, look for "application" in the file type column when making your selection.
- Double click on the setup program to start the program installation.
- The installation CD browser should now open and you should be able to proceed with your installation as instructed on the CD sleeve.
In Windows 8 (or 8.1), CDs inserted into the disc drive do not always Autoplay. Depending on the settings of your particular system, the TurboTax CD may or may not begin the Autoplay process automatically.