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Problem with printing ONT428

grumpydaddy — Tue, 21 Apr 2026 02:53:29 GMT

When I try to print a copy of my tax return for mail in, why don't the ONT428 got printed. I found there are some boxes in the T1-KFS has 5 boxes of it. Is that enough for the CRA?

Problem with printing ONT428

grumpydaddy — Tue, 21 Apr 2026 02:51:05 GMT

When I try to print a copy of my tax return for mail in, why don't the ONT428 got printed. I found there are some boxes in the T1-KFS has 5 boxes of it. Is that enough for the CRA?

Can I use TurboTax to claim the Disability Tax Credit Retroactively since 2010

adhalla — Tue, 21 Apr 2026 01:17:44 GMT

Hi;

My Disability Tax Credit Certificate (DTC) was approved recently and is on file with the Canada Revenue Agency.

Can I use TurboTax to claim my DTC retroactively from 2020?

Thank-you

Re: First time filling taxes in Canada

TurboTax_Susan — Tue, 21 Apr 2026 00:18:57 GMT

They will contact you if they need anything else from you, or when your return is ready for you to review. Once you've given them the OK, they'll file your return.

So if you haven't given them the final OK, then they are still working on it.

Re: First time filling taxes in Canada

Ludlrocha — Tue, 21 Apr 2026 00:10:44 GMT

How can I be sure of that? When I login to my profile, it says in progress

Re: cannot file due to incorrect property sale

user17767249801 — Mon, 20 Apr 2026 22:54:26 GMT

Thanks for reply, I tried clearing form for Pwrs worksheet but nothing works

Re: cannot file due to incorrect property sale

TurboTax_Susan — Mon, 20 Apr 2026 22:51:49 GMT

Did you try going into Forms mode and look to see if any forms that you don't need are open? If you do see one that you don't need, choose Edit > Forms > Clear Current Form, then Edit > Forms > Close Unused Forms to get rid of it.

cannot file due to incorrect property sale

user17767249801 — Mon, 20 Apr 2026 22:45:48 GMT

I cannot file due to the error below

You have reported the sale of your principal residence(s) but you are missing information about your property. For each property, ...

However I have not sold my property but unable to get past this error.

Called turbotax support, they went through each of the screens but could not solve the problem. Called CRA who was unable to see any issue on their end.

Please help

Re: First time filling taxes in Canada

TurboTax_Susan — Mon, 20 Apr 2026 22:37:35 GMT

If you are using Full Service, the tax expert who prepare your return will file your return for you.

First time filling taxes in Canada

Ludlrocha — Mon, 20 Apr 2026 22:23:29 GMT

I create an account with TurboTax - Full Service Deluxe. But is my first time, so I would like to know if once you send me my t5 form, should I need to do anything else? Or do you file my taxes for me with CRA?

Re: It is 2025 Tax Filing Season but I need to File my 2023 Income Tax, How do I do it on Turbo Tax

TurboTax_Susan — Mon, 20 Apr 2026 20:40:09 GMT

You can login to TurboTax Canada TurboTax Do It Yourself (Online) 2023 here: https://ww1.2023.ca.turbotaxonline.intuit.com/

It is 2025 Tax Filing Season but I need to File my 2023 Income Tax, How do I do it on Turbo Tax

jklashinsky — Mon, 20 Apr 2026 20:23:49 GMT

Re: I want to take advantage of the CIBC offer, but I want to do my taxes on my laptop, not in th...

TurboTaxAniqua — Mon, 20 Apr 2026 20:07:00 GMT

While we don’t have any active internal promotions at the moment, the CIBC offer is managed exclusively by the bank as a third-party incentive. Because this promotion is handled through their platform, we can't modify or adjust their specific terms or the products offered by them.

Thank you for choosing TurboTax.

Re: How do I fix error code 967924

TurboTaxBrenda — Mon, 20 Apr 2026 18:27:04 GMT

Are you using TurboTax Online or the Desktop version?

Re: I want to take advantage of the CIBC offer, but I want to do my taxes on my laptop, not in the cloud.

TurboTaxAniqua — Mon, 20 Apr 2026 17:09:33 GMT

Thank you for choosing TurboTax.

I want to take advantage of the CIBC offer, but I want to do my taxes on my laptop, not in the cloud.

sjgledson — Mon, 20 Apr 2026 16:43:23 GMT

I am being forced into the online version and I want the software.

Re: can I file without a cra account?

TurboTaxAniqua — Mon, 20 Apr 2026 16:06:40 GMT

Yes, you can file your taxes without a CRA account (My Account). You can use CRA-certified NETFILE software like TurboTax.

Thank you for choosing TurboTax.

can I file without a cra account?

stanoko — Mon, 20 Apr 2026 15:51:42 GMT

can I file without a cra account?

if so, how?

I want to complete my own tax return but system keeps defaulting to tax assist. How can I correct this?

marcella-phelps — Mon, 20 Apr 2026 15:30:40 GMT

Re: how to enter Transfer Under Paragraph 60 form when unlocking LIRA

TurboTaxAniqua — Mon, 20 Apr 2026 14:37:58 GMT

@SteveChevron, we suggest that you contact our Product Support team. They have access to tools we don't have here in Community, like screenshare, and can help resolve this issue for you.