New board topics in Filing, printing, and post-filing

Problem with printing ONT428

grumpydaddy — Tue, 21 Apr 2026 02:53:29 GMT

When I try to print a copy of my tax return for mail in, why don't the ONT428 got printed. I found there are some boxes in the T1-KFS has 5 boxes of it. Is that enough for the CRA?

Can I use TurboTax to claim the Disability Tax Credit Retroactively since 2010

adhalla — Tue, 21 Apr 2026 01:17:44 GMT

Hi;

My Disability Tax Credit Certificate (DTC) was approved recently and is on file with the Canada Revenue Agency.

Can I use TurboTax to claim my DTC retroactively from 2020?

Thank-you

cannot file due to incorrect property sale

user17767249801 — Mon, 20 Apr 2026 22:45:48 GMT

I cannot file due to the error below

You have reported the sale of your principal residence(s) but you are missing information about your property. For each property, ...

However I have not sold my property but unable to get past this error.

Called turbotax support, they went through each of the screens but could not solve the problem. Called CRA who was unable to see any issue on their end.

Please help

First time filling taxes in Canada

Ludlrocha — Mon, 20 Apr 2026 22:23:29 GMT

I create an account with TurboTax - Full Service Deluxe. But is my first time, so I would like to know if once you send me my t5 form, should I need to do anything else? Or do you file my taxes for me with CRA?

It is 2025 Tax Filing Season but I need to File my 2023 Income Tax, How do I do it on Turbo Tax

jklashinsky — Mon, 20 Apr 2026 20:23:49 GMT

I want to take advantage of the CIBC offer, but I want to do my taxes on my laptop, not in the cloud.

sjgledson — Mon, 20 Apr 2026 16:43:23 GMT

I am being forced into the online version and I want the software.

can I file without a cra account?

stanoko — Mon, 20 Apr 2026 15:51:42 GMT

can I file without a cra account?

if so, how?

I want to complete my own tax return but system keeps defaulting to tax assist. How can I correct this?

marcella-phelps — Mon, 20 Apr 2026 15:30:40 GMT

I am questioning your fee for filing

holeinone123 — Mon, 20 Apr 2026 12:15:00 GMT

fees

holeinone123 — Mon, 20 Apr 2026 12:12:51 GMT

Your fee for filing

holeinone123 — Mon, 20 Apr 2026 12:11:34 GMT

return for my deceased spouse

eileenttx — Sun, 19 Apr 2026 17:23:56 GMT

I not eligible for NetFile and must mail my return and my deceased husband's returns. How do I download the T1 Genenal without the watermark "Duplicate-do not mail"

Do I put my spouse's USA income in the ADDITIONAL INFORMATION ABOUT YOUR SPOUSE if he was not a tax resident during 2025?

udanjen — Sun, 19 Apr 2026 11:44:41 GMT

He had zero income from Canada. But he was self-employed in usa

How to need to print half way through?

ra76 — Sun, 19 Apr 2026 07:37:33 GMT

why cannot I not sue the licence I purchased to file my taxes

user17759394715 — Sun, 19 Apr 2026 02:28:00 GMT

looks like you prepared your taxes with turbotax live assist & review deluxe

was upcharged to live assist and review which I did not need or want

kaquinn — Sat, 18 Apr 2026 18:11:41 GMT

Who do I contact by email to find out why they did this and get upcharge amount refunded

T1 print is incomplete (pages 1-2 and 8)

gberezowsky — Sat, 18 Apr 2026 18:03:26 GMT

I printed a 2025 at the end of the 'wizard' and it didn't include all T1 pages. It had the first page, the step 1 page and then only the step 6 page (happened twice). I had to print the T1 form directly and it said it was using one of my licenses for this, but did print correctly.

How do I get compensated for that license?

How do I fix error code 967926?

Jenniferkba — Fri, 17 Apr 2026 22:40:19 GMT

Override issue on form ON428, line 58689

csiu_hotmail_com — Fri, 17 Apr 2026 21:32:18 GMT

Hi there -- I'm having an issue with an unexpected override on form ON428, line 58689 (Medical Expenses). I don't think I see an error code.

In 2025, I am declaring amounts related to the Ontario fertility credit. These are the only medical expenses I have (about $19,000, with an expected credit of about $4,700).

When I review my return, TurboTax gives me an error that "Your claim for the fertility treatment tax credit on line 61268 on Form ON479 is greater than the medical expenses reported on line 58689 on Form ON428. Please verify your entries and make the necessary corrections."

Based on this, I entered the same $19,000 amount into the federal Medical Expenses profile. But when I do that, I get another error that "You performed one or more overrides that have made your return ineligible for NETFILE."

I didn't manually enter the $19,000 amount into the form -- I did it through the Easy Step screens. So I'm not sure how I can get around this override. I'm assuming the amounts on the two lines should be the same, since I didn't have any other medical expenses.

Thanks in advance for any help!

how do I file 2023 taxes?

natalie-brousseau — Fri, 17 Apr 2026 16:02:32 GMT

where do I go to file my 2023 tax return?