Troubleshooting topics

Troubleshooting topics https://turbotax.community.intuit.ca/community/troubleshooting/discussion/02/260 Troubleshooting topics Thu, 11 Aug 2022 08:27:37 GMT 260 2022-08-11T08:27:37Z What do I do if I didnt get a GST\HST Account number? https://turbotax.community.intuit.ca/community/troubleshooting/discussion/what-do-i-do-if-i-didnt-get-a-gst-hst-account-number/01/2762688#M20172 Mon, 08 Aug 2022 00:04:37 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/what-do-i-do-if-i-didnt-get-a-gst-hst-account-number/01/2762688#M20172 rchoquette403 2022-08-08T00:04:37Z CRA wants details of line 23200 Other Deductions. I opened my saved file but can't get the individual amounts that made up the total claimed? How do I get to this info? https://turbotax.community.intuit.ca/community/troubleshooting/discussion/cra-wants-details-of-line-23200-other-deductions-i-opened-my-saved-file-but-can-t-get-the-individual/01/2762396#M20171 Sat, 06 Aug 2022 16:45:48 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/cra-wants-details-of-line-23200-other-deductions-i-opened-my-saved-file-but-can-t-get-the-individual/01/2762396#M20171 user1077157335 2022-08-06T16:45:48Z In 2022, I´m an international student working selfemployed on Fiverr. My projection for this year is + $30,000. Do i need a GST/HST? My clients are not from Canada. https://turbotax.community.intuit.ca/community/troubleshooting/discussion/in-2022-i-m-an-international-student-working-selfemployed-on-fiverr-my-projection-for-this-year-is/01/2762356#M20170 Sat, 06 Aug 2022 11:38:03 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/in-2022-i-m-an-international-student-working-selfemployed-on-fiverr-my-projection-for-this-year-is/01/2762356#M20170 vingo310593 2022-08-06T11:38:03Z Downloading Turbotax Premier https://turbotax.community.intuit.ca/community/troubleshooting/discussion/downloading-turbotax-premier/01/2761970#M20168 Hello.I bought Turbotax Premier 2021 and used it this year.  I have now purchased a new laptop and would like to install my Turbotax Premier 2021 on it without having to pay extra.  Can I do that and if so please tell me how? Thu, 04 Aug 2022 18:49:26 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/downloading-turbotax-premier/01/2761970#M20168 ronmike 2022-08-04T18:49:26Z Where do I claim NWT residency for living in a prescribed zone but not maintaining it? https://turbotax.community.intuit.ca/community/troubleshooting/discussion/where-do-i-claim-nwt-residency-for-living-in-a-prescribed-zone-but-not-maintaining-it/01/2761799#M20167 Can someone assist in where I claim NWT residency for living in a prescribed zone but not maintaining it.  It should be $11/day x 365 days Wed, 03 Aug 2022 22:45:45 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/where-do-i-claim-nwt-residency-for-living-in-a-prescribed-zone-but-not-maintaining-it/01/2761799#M20167 lexi5159 2022-08-03T22:45:45Z Turbotax customer service in canada is closed today? https://turbotax.community.intuit.ca/community/troubleshooting/discussion/turbotax-customer-service-in-canada-is-closed-today/01/2761178#M20160 Turbotax customer service in canada is closed today? Mon, 01 Aug 2022 19:17:48 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/turbotax-customer-service-in-canada-is-closed-today/01/2761178#M20160 lsgak2012 2022-08-01T19:17:48Z Help Registering a business https://turbotax.community.intuit.ca/community/troubleshooting/discussion/help-registering-a-business/01/2760519#M20159 I’m trying to register my business as a subcontract for a food company. (Ontario). I’m confused when it comes to choosing the business activities and address.  I have started the application. I have my company name picked out and have chosen the business activities as food (fast food) and used my home address as the address. Since I will be a subcontractor with multiple locations I’m assuming I use my home address.  Am I doing this right?  Fri, 29 Jul 2022 23:42:15 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/help-registering-a-business/01/2760519#M20159 Lm510154 2022-07-29T23:42:15Z I want to speak to someone about my tax returns. https://turbotax.community.intuit.ca/community/troubleshooting/discussion/i-want-to-speak-to-someone-about-my-tax-returns/01/2760198#M20152 Yes, It is important. I need a phone number to Turbo Tax. Thu, 28 Jul 2022 16:31:59 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/i-want-to-speak-to-someone-about-my-tax-returns/01/2760198#M20152 cmosley63-outloo 2022-07-28T16:31:59Z Why is this called live help when it’s clearly not? https://turbotax.community.intuit.ca/community/troubleshooting/discussion/why-is-this-called-live-help-when-it-s-clearly-not/01/2760037#M20151 Live help… Wed, 27 Jul 2022 23:48:33 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/why-is-this-called-live-help-when-it-s-clearly-not/01/2760037#M20151 louiec817 2022-07-27T23:48:33Z Turbo Tax Standard (Desktop version for Canada) install on M1 Mac Windows 10/11 https://turbotax.community.intuit.ca/community/troubleshooting/discussion/turbo-tax-standard-desktop-version-for-canada-install-on-m1-mac-windows-10-11/01/2758908#M20149 I want to see if any community members have success with getting Turbo Tax Standard (Desktop version for Canada) install successfully on a Windows 10 or 11 virtual machine running on M1 Mac? Most of my work is done on a Mac and the only software I run is Turbo Tax once every year.  So I would like to avoid getting a second Windows laptop just for filing tax.   I would prefer not to go TurboTax online.  Hopefully can hear back from anyone who are successful or who has not been successful in getting it to work.Thanks. Wed, 27 Jul 2022 01:58:02 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/turbo-tax-standard-desktop-version-for-canada-install-on-m1-mac-windows-10-11/01/2758908#M20149 Com_Sam 2022-07-27T01:58:02Z Cra code 32 error ? https://turbotax.community.intuit.ca/community/troubleshooting/discussion/cra-code-32-error/01/2758900#M20148 How do I resolve ? Wed, 27 Jul 2022 00:53:06 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/cra-code-32-error/01/2758900#M20148 44536ebab8c6 2022-07-27T00:53:06Z I did my taxes and it says i owe 8,816.36 and am not getting trillium and gst i am curious why this is happening https://turbotax.community.intuit.ca/community/troubleshooting/discussion/i-did-my-taxes-and-it-says-i-owe-8-816-36-and-am-not-getting-trillium-and-gst-i-am-curious-why-this/01/2758866#M20146 Tue, 26 Jul 2022 22:47:18 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/i-did-my-taxes-and-it-says-i-owe-8-816-36-and-am-not-getting-trillium-and-gst-i-am-curious-why-this/01/2758866#M20146 kmajor420 2022-07-26T22:47:18Z Error Code: TT803 https://turbotax.community.intuit.ca/community/troubleshooting/discussion/error-code-tt803/01/2758781#M20141 I am trying to update my 2021 TurboTax software, but keep getting Error Code: TT803My firewall & AVG protection were turned off, but still get error.Any help would be much appreciated. Tue, 26 Jul 2022 18:41:00 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/error-code-tt803/01/2758781#M20141 UnderK9 2022-07-26T18:41:00Z TTD Business Software Refund Request https://turbotax.community.intuit.ca/community/troubleshooting/discussion/ttd-business-software-refund-request/01/2758395#M20137 I requested a refund over a month ago and have not heard anything back nor does the link supplied work. I have been filing my taxes with Turbo Tax since 2011 and thought that the incorporated tax would be similar to use. Unfortunately it was not and well over my head for Tax expertise that forced me to hire an accountant to file my business tax and the reason not needing this software.  Can you please look into the refund request as indicated below and give me an update, thanks in advance!! <img src="https://turbotax.community.intuit.ca/community/image/serverpage/image-id/31290i082F4DAC8159988D/image-size/large?v=v2&px=999" role="button" title="Intuit Refund Request.jpg" alt="Intuit Refund Request.jpg" /> Sun, 24 Jul 2022 22:12:16 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/ttd-business-software-refund-request/01/2758395#M20137 gbeach1965 2022-07-24T22:12:16Z Cra has a system error issue, I could not continue with my return https://turbotax.community.intuit.ca/community/troubleshooting/discussion/cra-has-a-system-error-issue-i-could-not-continue-with-my-return/01/2758382#M20136 Sun, 24 Jul 2022 21:11:55 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/cra-has-a-system-error-issue-i-could-not-continue-with-my-return/01/2758382#M20136 margaret19 2022-07-24T21:11:55Z Why does turbotax keep wanting me to fill out info for 2018 when I already submitted it. trying to start 2019 https://turbotax.community.intuit.ca/community/troubleshooting/discussion/why-does-turbotax-keep-wanting-me-to-fill-out-info-for-2018-when-i-already-submitted-it-trying-to/01/2758030#M20134 Fri, 22 Jul 2022 23:08:52 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/why-does-turbotax-keep-wanting-me-to-fill-out-info-for-2018-when-i-already-submitted-it-trying-to/01/2758030#M20134 pam&ashstaxes 2022-07-22T23:08:52Z I am not self employed anymore and have tried unchecking the box so I can file as I have moved provinces and this is otherwise a no-no. How can I work around this bug? https://turbotax.community.intuit.ca/community/troubleshooting/discussion/i-am-not-self-employed-anymore-and-have-tried-unchecking-the-box-so-i-can-file-as-i-have-moved/01/2757921#M20133 I need to file and the interview portion won't let me submit until I change my self-employment status... which I've done. And it's not recognizing the change. Wtf. Fri, 22 Jul 2022 04:07:31 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/i-am-not-self-employed-anymore-and-have-tried-unchecking-the-box-so-i-can-file-as-i-have-moved/01/2757921#M20133 lesleytymchuk 2022-07-22T04:07:31Z Turbotax is claiming i made more money then I did anyone else have this issue? https://turbotax.community.intuit.ca/community/troubleshooting/discussion/turbotax-is-claiming-i-made-more-money-then-i-did-anyone-else-have-this-issue/01/2757869#M20132 Fri, 22 Jul 2022 00:45:54 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/turbotax-is-claiming-i-made-more-money-then-i-did-anyone-else-have-this-issue/01/2757869#M20132 jusvr 2022-07-22T00:45:54Z In TurboTax: In the "Add'l Dep. Info" section, are the requested line values from the DEPENDANTS' tax returns, or am I supposed to put in the line values from MY return? https://turbotax.community.intuit.ca/community/troubleshooting/discussion/in-turbotax-in-the-add-l-dep-info-section-are-the-requested-line-values-from-the-dependants-tax/01/2757440#M20130 specifically, one of my sons (2 years old) qualifies for the Disability Tax Credit; in the ensuing section when turbotax asks for deduction amounts (line items), am I supposed to use the info from MY return? Or are those fields asking for my SON's deductions and credits? Thanks! Wed, 20 Jul 2022 08:07:23 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/in-turbotax-in-the-add-l-dep-info-section-are-the-requested-line-values-from-the-dependants-tax/01/2757440#M20130 tim-bhatnagar-gm 2022-07-20T08:07:23Z Is there a Turbo Tax still available for 2013 (Canadian) https://turbotax.community.intuit.ca/community/troubleshooting/discussion/is-there-a-turbo-tax-still-available-for-2013-canadian/01/2757175#M20129 Need to go back and do 2013/2014/2015. Are these years still available to download somewhere? It only goes back as far as 2016 from what I can see. Tue, 19 Jul 2022 03:40:31 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/is-there-a-turbo-tax-still-available-for-2013-canadian/01/2757175#M20129 mc114 2022-07-19T03:40:31Z

<title>Troubleshooting topics</title>

<description>Troubleshooting topics</description>

<dc:creator>260</dc:creator>

<dc:date>2022-08-11T08:27:37Z</dc:date>

<item>

<title>What do I do if I didnt get a GST\HST Account number?</title>

<guid>https://turbotax.community.intuit.ca/community/troubleshooting/discussion/what-do-i-do-if-i-didnt-get-a-gst-hst-account-number/01/2762688#M20172</guid>

<dc:creator>rchoquette403</dc:creator>

<dc:date>2022-08-08T00:04:37Z</dc:date>

</item>

<item>

<title>CRA wants details of line 23200 Other Deductions. I opened my saved file but can't get the individual amounts that made up the total claimed? How do I get to this info?</title>

<guid>https://turbotax.community.intuit.ca/community/troubleshooting/discussion/cra-wants-details-of-line-23200-other-deductions-i-opened-my-saved-file-but-can-t-get-the-individual/01/2762396#M20171</guid>

<dc:creator>user1077157335</dc:creator>

<dc:date>2022-08-06T16:45:48Z</dc:date>

</item>

<item>

<title>In 2022, I´m an international student working selfemployed on Fiverr. My projection for this year is + $30,000. Do i need a GST/HST? My clients are not from Canada.</title>

<guid>https://turbotax.community.intuit.ca/community/troubleshooting/discussion/in-2022-i-m-an-international-student-working-selfemployed-on-fiverr-my-projection-for-this-year-is/01/2762356#M20170</guid>

<dc:creator>vingo310593</dc:creator>

<dc:date>2022-08-06T11:38:03Z</dc:date>

</item>

<item>

<title>Downloading Turbotax Premier</title>

<description>Hello.I bought Turbotax Premier 2021 and used it this year.  I have now purchased a new laptop and would like to install my Turbotax Premier 2021 on it without having to pay extra.  Can I do that and if so please tell me how?</description>

<guid>https://turbotax.community.intuit.ca/community/troubleshooting/discussion/downloading-turbotax-premier/01/2761970#M20168</guid>

<dc:creator>ronmike</dc:creator>

<dc:date>2022-08-04T18:49:26Z</dc:date>

</item>

<item>

<title>Where do I claim NWT residency for living in a prescribed zone but not maintaining it?</title>

<description>Can someone assist in where I claim NWT residency for living in a prescribed zone but not maintaining it.  It should be $11/day x 365 days</description>

<guid>https://turbotax.community.intuit.ca/community/troubleshooting/discussion/where-do-i-claim-nwt-residency-for-living-in-a-prescribed-zone-but-not-maintaining-it/01/2761799#M20167</guid>

<dc:creator>lexi5159</dc:creator>

<dc:date>2022-08-03T22:45:45Z</dc:date>

</item>

<item>

<title>Turbotax customer service in canada is closed today?</title>

<description>Turbotax customer service in canada is closed today?</description>

<guid>https://turbotax.community.intuit.ca/community/troubleshooting/discussion/turbotax-customer-service-in-canada-is-closed-today/01/2761178#M20160</guid>

<dc:creator>lsgak2012</dc:creator>

<dc:date>2022-08-01T19:17:48Z</dc:date>

</item>

<item>

<title>Help Registering a business</title>

<description>I’m trying to register my business as a subcontract for a food company. (Ontario). I’m confused when it comes to choosing the business activities and address.  I have started the application. I have my company name picked out and have chosen the business activities as food (fast food) and used my home address as the address. Since I will be a subcontractor with multiple locations I’m assuming I use my home address.  Am I doing this right? </description>

<guid>https://turbotax.community.intuit.ca/community/troubleshooting/discussion/help-registering-a-business/01/2760519#M20159</guid>

<dc:creator>Lm510154</dc:creator>

<dc:date>2022-07-29T23:42:15Z</dc:date>

</item>

<item>

<title>I want to speak to someone about my tax returns.</title>

<description>Yes, It is important. I need a phone number to Turbo Tax.</description>

<guid>https://turbotax.community.intuit.ca/community/troubleshooting/discussion/i-want-to-speak-to-someone-about-my-tax-returns/01/2760198#M20152</guid>

<dc:creator>cmosley63-outloo</dc:creator>

<dc:date>2022-07-28T16:31:59Z</dc:date>

</item>

<item>

<title>Why is this called live help when it’s clearly not?</title>

<guid>https://turbotax.community.intuit.ca/community/troubleshooting/discussion/why-is-this-called-live-help-when-it-s-clearly-not/01/2760037#M20151</guid>

<dc:creator>louiec817</dc:creator>

<dc:date>2022-07-27T23:48:33Z</dc:date>

</item>

<item>

<title>Turbo Tax Standard (Desktop version for Canada) install on M1 Mac Windows 10/11</title>

<description>I want to see if any community members have success with getting Turbo Tax Standard (Desktop version for Canada) install successfully on a Windows 10 or 11 virtual machine running on M1 Mac? Most of my work is done on a Mac and the only software I run is Turbo Tax once every year.  So I would like to avoid getting a second Windows laptop just for filing tax.   I would prefer not to go TurboTax online.  Hopefully can hear back from anyone who are successful or who has not been successful in getting it to work.Thanks.</description>

<guid>https://turbotax.community.intuit.ca/community/troubleshooting/discussion/turbo-tax-standard-desktop-version-for-canada-install-on-m1-mac-windows-10-11/01/2758908#M20149</guid>

<dc:creator>Com_Sam</dc:creator>

<dc:date>2022-07-27T01:58:02Z</dc:date>

</item>

<item>

<title>Cra code 32 error ?</title>

<description>How do I resolve ?</description>

<guid>https://turbotax.community.intuit.ca/community/troubleshooting/discussion/cra-code-32-error/01/2758900#M20148</guid>

<dc:creator>44536ebab8c6</dc:creator>

<dc:date>2022-07-27T00:53:06Z</dc:date>

</item>

<item>

<title>I did my taxes and it says i owe 8,816.36 and am not getting trillium and gst i am curious why this is happening</title>

<guid>https://turbotax.community.intuit.ca/community/troubleshooting/discussion/i-did-my-taxes-and-it-says-i-owe-8-816-36-and-am-not-getting-trillium-and-gst-i-am-curious-why-this/01/2758866#M20146</guid>

<dc:creator>kmajor420</dc:creator>

<dc:date>2022-07-26T22:47:18Z</dc:date>

</item>

<item>

<title>Error Code: TT803</title>

<description>I am trying to update my 2021 TurboTax software, but keep getting Error Code: TT803My firewall & AVG protection were turned off, but still get error.Any help would be much appreciated.</description>

<guid>https://turbotax.community.intuit.ca/community/troubleshooting/discussion/error-code-tt803/01/2758781#M20141</guid>

<dc:creator>UnderK9</dc:creator>

<dc:date>2022-07-26T18:41:00Z</dc:date>

</item>

<item>

<title>TTD Business Software Refund Request</title>

<description>I requested a refund over a month ago and have not heard anything back nor does the link supplied work. I have been filing my taxes with Turbo Tax since 2011 and thought that the incorporated tax would be similar to use. Unfortunately it was not and well over my head for Tax expertise that forced me to hire an accountant to file my business tax and the reason not needing this software.  Can you please look into the refund request as indicated below and give me an update, thanks in advance!! <img src="https://turbotax.community.intuit.ca/community/image/serverpage/image-id/31290i082F4DAC8159988D/image-size/large?v=v2&px=999" role="button" title="Intuit Refund Request.jpg" alt="Intuit Refund Request.jpg" /></description>

<guid>https://turbotax.community.intuit.ca/community/troubleshooting/discussion/ttd-business-software-refund-request/01/2758395#M20137</guid>

<dc:creator>gbeach1965</dc:creator>

<dc:date>2022-07-24T22:12:16Z</dc:date>

</item>

<item>

<title>Cra has a system error issue, I could not continue with my return</title>

<guid>https://turbotax.community.intuit.ca/community/troubleshooting/discussion/cra-has-a-system-error-issue-i-could-not-continue-with-my-return/01/2758382#M20136</guid>

<dc:creator>margaret19</dc:creator>

<dc:date>2022-07-24T21:11:55Z</dc:date>

</item>

<item>

<title>Why does turbotax keep wanting me to fill out info for 2018 when I already submitted it. trying to start 2019</title>

<guid>https://turbotax.community.intuit.ca/community/troubleshooting/discussion/why-does-turbotax-keep-wanting-me-to-fill-out-info-for-2018-when-i-already-submitted-it-trying-to/01/2758030#M20134</guid>

<dc:creator>pam&ashstaxes</dc:creator>

<dc:date>2022-07-22T23:08:52Z</dc:date>

</item>

<item>

<title>I am not self employed anymore and have tried unchecking the box so I can file as I have moved provinces and this is otherwise a no-no. How can I work around this bug?</title>

<description>I need to file and the interview portion won't let me submit until I change my self-employment status... which I've done. And it's not recognizing the change. Wtf.</description>

<guid>https://turbotax.community.intuit.ca/community/troubleshooting/discussion/i-am-not-self-employed-anymore-and-have-tried-unchecking-the-box-so-i-can-file-as-i-have-moved/01/2757921#M20133</guid>

<dc:creator>lesleytymchuk</dc:creator>

<dc:date>2022-07-22T04:07:31Z</dc:date>

</item>

<item>

<title>Turbotax is claiming i made more money then I did anyone else have this issue?</title>

<guid>https://turbotax.community.intuit.ca/community/troubleshooting/discussion/turbotax-is-claiming-i-made-more-money-then-i-did-anyone-else-have-this-issue/01/2757869#M20132</guid>

<dc:creator>jusvr</dc:creator>

<dc:date>2022-07-22T00:45:54Z</dc:date>

</item>

<item>

<title>In TurboTax: In the "Add'l Dep. Info" section, are the requested line values from the DEPENDANTS' tax returns, or am I supposed to put in the line values from MY return?</title>

<description>specifically, one of my sons (2 years old) qualifies for the Disability Tax Credit; in the ensuing section when turbotax asks for deduction amounts (line items), am I supposed to use the info from MY return? Or are those fields asking for my SON's deductions and credits? Thanks!</description>

<guid>https://turbotax.community.intuit.ca/community/troubleshooting/discussion/in-turbotax-in-the-add-l-dep-info-section-are-the-requested-line-values-from-the-dependants-tax/01/2757440#M20130</guid>

<dc:creator>tim-bhatnagar-gm</dc:creator>

<dc:date>2022-07-20T08:07:23Z</dc:date>

</item>

<item>

<title>Is there a Turbo Tax still available for 2013 (Canadian)</title>

<description>Need to go back and do 2013/2014/2015. Are these years still available to download somewhere? It only goes back as far as 2016 from what I can see.</description>

<guid>https://turbotax.community.intuit.ca/community/troubleshooting/discussion/is-there-a-turbo-tax-still-available-for-2013-canadian/01/2757175#M20129</guid>

<dc:creator>mc114</dc:creator>

<dc:date>2022-07-19T03:40:31Z</dc:date>

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