All Credit score posts

Re: Turbo tax desktop

SarahSue8 — Tue, 28 Apr 2026 23:10:37 GMT

I have not used desktop before and in previous years I had used the online version. In previous years the online version did not have significant errors. But given all the tax law changes these could have been introduced this year. Yesterday I received a call from Brian, a Turbo Tax representative, telling me that the desktop version allows you to view the tax forms themselves. Sounds like a great one for tax professionals but I personally did not use it. IMHO the two versions should not have separate features, such as online having superior help and desktop having ability to view forms - the two apps should be similar in regard to features. My experience was that help on the desktop version was very antiquated and could not answer the majority of my questions, the interface itself was outdated, and it had calculation errors for Oregon state taxes (it did not properly calculate lines 31 to 40) In addition, in order for me to ensure the online version has this years tax return so I had a full tax history online I first have to first download it from the desktop version and then re-upload it to the online version. So manually post it - this is pretty lame. As end users we should be able to to easily go back and forth between the online version and the desktop version year over year. The two versions should easily be able to sync with each other and share all features.

Re: Turbo tax desktop

VolvoGirl — Sun, 26 Apr 2026 21:07:55 GMT

@SarahSue8 Wow. Your experience is totally different than all the posts I read. And this year since Turbo Tax Desktop 2025 requires Windows 11 and people have to switch to the Online version there have been lots of complaints and people don't like the Online version. Have you used the Desktop program before? They are trying to get people to switch to the Online version but most of us Desktop users don't want to.

Did you try posting questions here in the forum?

Desktop has many other features and advantages over the Online version. You can do more than 1 return. You can see and enter into the actual forms. It has a What-If worksheet. And you can use a lower version because all the Desktop versions have ALL the same forms. You just get more help in the higher versions. In online you have to upgrade to enter certain kinds of income. Like Premium for investments.

And the Desktop program is always available even after the year ends. Which is good if you ever need to amend your return after online website is closed or get audited and need your tax records.

Re: Turbo tax desktop

M-MTax — Sun, 26 Apr 2026 20:40:55 GMT

@SarahSue8 wrote:
Given the maturity of the online platform, I strongly encourage Intuit to consider retiring the desktop version.

They have a few things to figure out before that happens, but it's really only a matter of time before it does.

First, they need to offer some kind of discount to those desktop users who do more than one return (desktop allows up to 5 e-filed returns and unlimited print/mail returns).

Also, and more importantly, they need to combine Quick Entry and Forms Mode into Online TurboTax (like their pro products) because a LOT of users who buy desktop do so as a result of having direct access to forms. In fact, there are some options in desktop that are not even available in the online versions.

Regardless, Intuit isn't going to dump their desktop versions until the other major tax prep software vendors do so, primarily TaxAct and H&R Block.

Turbo tax desktop

SarahSue8 — Sun, 26 Apr 2026 19:43:13 GMT

Hello TurboTax Support Team,

I am writing to provide feedback on my experience with the TurboTax Desktop version purchased through Costco this year.

To be candid, the desktop product feels significantly outdated compared to the online version. The user interface resembles software from the 1990s, and the help articles and guidance within the application were not sufficient for resolving many of my questions. I ultimately had to rely on external tools to find accurate answers because the in‑product help system was not effective.

Additionally, because the return I filed using the desktop version does not appear in my online TurboTax account, I now have an incomplete filing history for 2025. This creates unnecessary fragmentation and makes long‑term recordkeeping more difficult.

Given the maturity of the online platform, I strongly encourage Intuit to consider retiring the desktop version. If TurboTax continues to sell through Costco, a more customer‑friendly approach would be to provide a redemption code that allows customers to access the online version at the same discounted price.

Thank you for taking the time to review this feedback. I hope it helps improve the experience for future customers.

Re: How do I check my credit score

DoninGA — Thu, 19 Feb 2026 21:42:23 GMT

@Reyna25 You can also get a free credit report from each of the three credit reporting agencies annually using this website - https://www.annualcreditreport.com/index.action

Re: How do I check my credit score

Reyna25 — Thu, 19 Feb 2026 21:28:18 GMT

I would like to check my credit score

Re: Getting credit through Rent-Reporting

GabiU — Mon, 24 Nov 2025 18:07:00 GMT

Hi @elaine91 Thanks for joining the community!
There may be some credit cards that allow paying rent. Try searching "Which credit card can I pay rent with?" to start your research.
Here's some articles and a discussion on how to start building your credit:
-How to build your credit
-How to increase your credit score
-How to Raise Your Credit Score

Perhaps some others here on the community will have tips for you as well. Best of luck!

Getting credit through Rent-Reporting

elaine91 — Mon, 24 Nov 2025 17:57:02 GMT

I moved to a condo this past September and rent a room from my brother. I don't have a credit score right now because I haven't used any credit cards or taken out any loans. I hope to build my credit score, and I looked up that I can do so by reporting my rental payments. It is my first time renting from anywhere. I pay my brother my rental payments through Zelle. I tried using Experian to report my rent, but it wasn't getting me anywhere. I was using Experian Boost, and it just scanned my bank and did nothing else. I tried calling customer service, but it also led to no results, as the representatives I spoke to didn't quite understand what I was asking, even after I tried to explain it a couple of times. I did look up sites I can use to report my rent, even though I use Zelle, and one site that came up was called Boom, which acts as a third party to send my reports to a credit bureau. What I want to know is if there is anything else I need to do to report my rent and, in turn, build up my credit?

Re: How to appeal a credit report entry?

user17604893535 — Wed, 15 Oct 2025 01:05:00 GMT

GO to all 3 reporting agencies website and file a dispute right there online. have documentation ready to share. It's fairly easy to do.

Re: Credit Karma Support & Feedback

Raph — Tue, 22 Apr 2025 22:57:36 GMT

@Mint8771 Thank you for letting us know, and providing the feedback. We've escalated this to our internal teams to address.

Credit Karma Support & Feedback

Mint8771 — Sun, 13 Apr 2025 16:22:44 GMT

Had a weird experience with CK chat support, but I received an error in submitting feedback. Tried to find any other way to give this feedback with no luck. Turbo Tax has this community, that’s about it. It will probably get nowhere, but I have to post it at this point.

Here’s what I attempted to send to CK’s support email…

I just finished a Credit Karma support chat experience… but I wasn’t able to leave feedback due to an “error” and was supposed to “contact my admin” due to the error. Except, I’m a user, not anyone who has any idea who an admin is.

I rated the overall experience 3/5 stars (because I was able to finally change my email address on my account, but not without “pulling teeth”).

I rated the agent “expert” interaction with Jose / Joseph I a 1/5 stars. Here was my written review:

——

Issue not resolved. I was told to open a new chat even though I have access to all my info, just entered the wrong email upon chat-start. I was told to not send inappropriate messages, when I didn’t send any. (?) I jumped through hoops to change my email. Finally got back to the original concern to be told my concern about Turbo Tax’s intrusive interfacing in spite of me already having filed my taxes via a professional “might” be escalated. Empathy lacking. Screenshots of UI concern in the Credit Karma app provided. My only hope is that TT doesn’t get MORE belligerent after April 15th, thinking I’ve still yet to file my taxes. No need for this level of invasiveness.

——

Attached are the screenshots provided in my chat with Jose today, PLUS a screenshot of the feedback screen in chat error message.

I didn’t WANT to spend my morning doing this… I could have just given up and shrugged. But working in software/tech myself, with products/services users interface with, and dealing heavily with the voice of the customer in my day to day job, I could not - in good conscience - keep feedback to myself anymore about my frustrating experience with Turbo Tax’s invasion of Credit Karma, with no obvious way to quiet the TT aspect - even Joseph didn’t know how to do it.

But at least he “might” but an improvement request in to higher management.

Thanks for your attention, I hope you have a great rest of your day and tax season!

Re: Featured Discussion: Have you ever needed to freeze your credit?

fwilder — Fri, 11 Apr 2025 03:11:21 GMT

Freezing your credit is a great tool to protect your financial future. I keep mine frozen until I am ready to do something major that requires using my credit, then when I am finished I freeze it back shortly after.
Added bonus is freezing individual cards both debit and credit to avoid unauthorized use.

Re: Featured Discussion: Have you ever needed to freeze your credit?

Sam Adrian — Fri, 07 Mar 2025 04:12:16 GMT

I'm thinking of doing the same. How much time did it take you?

Re: Featured Discussion: Have you ever needed to freeze your credit?

katwoman1 — Mon, 03 Mar 2025 00:01:32 GMT

I have my score frozen at the three credit companies. Good experience and easy. I don't worry about people hacking my credit to apply as me.

gives me confidence

Paid off my house/mortgage and sold the house. My score dropped?

Melb1981 — Sun, 23 Feb 2025 11:40:41 GMT

I sold property that had a mortgage. My score went DOWN? It should have gone up?

Re: Filing taxes

HeyMikey1660 — Sat, 11 Jan 2025 14:27:35 GMT

I need to file my taxes for years 2010 and 2011. How do I do it, can you help.

Re: Do Multiple Hard Inquiries for Same Credit Card Application Count as One Inquiry for Credit Scoring Purposes?

mblatz01 — Mon, 25 Nov 2024 23:42:23 GMT

Not very helpful...OP had nothing to do with how to raise or maintain a good score. Also, the question was specific in asking about multiple hard inquiries for same lender/credit card application; if you have any insight or knowledge regarding that, I'm all ears!

Re: Do Multiple Hard Inquiries for Same Credit Card Application Count as One Inquiry for Credit Scoring Purposes?

Bsch4477 — Mon, 25 Nov 2024 22:18:50 GMT

Most Credit Scores are not affected by multiple inquiries from auto, mortgage or student loan lenders within a short period of time. Much more important is paying debts on time and your credit to debt ratio.

Do Multiple Hard Inquiries for Same Credit Card Application Count as One Inquiry for Credit Scoring Purposes?

mblatz01 — Sun, 24 Nov 2024 22:18:36 GMT

This is in the United States. I applied for a credit card but unbeknownst to me the CRA(s) had placed a fraud Alert on my report after one of them was hacked and then as "compensation" they provided one of those ridiculous Identity Protection products for free and I was dumb enough to accept. The fraud alert requires any lender to contact me by phone, but CRA did not include my phone number in the alert/personal statement, so my application was set to pending status and I needed to call in to Application Processing team, who then informed me of the alert and that I needed to contact the CRAs and have the alert modified or removed to proceed, which I did. I was also told that an additional hard inquiry would be needed to re-pull my credit report/score to proceed with application, which seems wrong, but not under my control.

So main question: will two or more hard inquiries from same lender for same application be treated as a single hard inquiry for purposes of calculating credit score? Or will I end up with multiple hard inquiries which would have the effect of misleadingly dragging down my credit score for a couple of years?

Re: Featured Discussion: Have you ever needed to freeze your credit?

JesusGLMM — Tue, 19 Nov 2024 14:31:35 GMT

This was new information brought to me from a customer while working as a Credit Analyst for Ovation Credit Services a Lendingtree Co. I was asking permission from the client to pull a soft credit report and she missioned that she had her credit frozen. I learned something new that day and today as well. Educational, I like it.