topic Cannot Load Turbotax 2018 CD in Getting started https://turbotax.community.intuit.ca/community/getting-started/discussion/cannot-load-turbotax-2018-cd/01/929547#M11373 <P>Cannot load turbotax 2018 onto computer. &nbsp;Using Windows 10. &nbsp;Getting two messages: &nbsp;One - Install Wizard - "Error reading setup initialization file" and Two - "Not enough memory resources are available to process command". &nbsp;I have 16G RAM and 1T Hard drive. &nbsp; <B><U>What is Intuit Turbotax doing about this?</U></B> &nbsp;<BR /></P> Thu, 31 Oct 2019 02:17:18 GMT tg2020 2019-10-31T02:17:18Z Cannot Load Turbotax 2018 CD https://turbotax.community.intuit.ca/community/getting-started/discussion/cannot-load-turbotax-2018-cd/01/929547#M11373 <P>Cannot load turbotax 2018 onto computer. &nbsp;Using Windows 10. &nbsp;Getting two messages: &nbsp;One - Install Wizard - "Error reading setup initialization file" and Two - "Not enough memory resources are available to process command". &nbsp;I have 16G RAM and 1T Hard drive. &nbsp; <B><U>What is Intuit Turbotax doing about this?</U></B> &nbsp;<BR /></P> Thu, 31 Oct 2019 02:17:18 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/cannot-load-turbotax-2018-cd/01/929547#M11373 tg2020 2019-10-31T02:17:18Z Contacted Turbotax support.  Simple answer - faulty 2018... https://turbotax.community.intuit.ca/community/getting-started/discussion/contacted-turbotax-support-simple-answer-faulty-2018/01/929548#M11374 <P>Contacted Turbotax support. &nbsp;Simple answer - faulty 2018 CD. &nbsp;Support person immediately sent me an online link for a download version of 2018. &nbsp;Installed no problem. &nbsp;However, you will need the installation key code from your CD to complete the installation at the end.</P><P>I use a iMac running Parallels so that I can run Windows 10. &nbsp;Here is the solution to the memory problem:</P><P>Kindly follow the steps as below:<BR /><BR />1. Shut down your Windows virtual machine by clicking on the Windows LOGO to the bottom left within the Windows virtual machine &gt; Shut Down or from the top left side in the Mac Menu Bar, click on the Actions &gt; Shut Down.<BR /><BR />2. Follow the steps in the article to get to your virtual machine's configuration - <A target="_blank" rel="nofollow" href="https://kb.parallels.com/117287">https://kb.parallels.com/117287</A><BR /><BR />3. Now follow the steps in the article to change the Windows virtual machine's memory (RAM) - <A target="_blank" rel="nofollow" href="https://kb.parallels.com/113649">https://kb.parallels.com/113649</A>&nbsp;and change it to 8GB of virtual RAM to the Windows virtual machine.<BR /><BR /></P> Thu, 31 Oct 2019 02:17:20 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/contacted-turbotax-support-simple-answer-faulty-2018/01/929548#M11374 tg2020 2019-10-31T02:17:20Z
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topic Cannot Load Turbotax 2018 CD in Getting started
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<P>Cannot load turbotax 2018 onto computer. &nbsp;Using Windows 10. &nbsp;Getting two messages: &nbsp;One - Install Wizard - "Error reading setup initialization file" and Two - "Not enough memory resources are available to process command". &nbsp;I have 16G RAM and 1T Hard drive. &nbsp; <B><U>What is Intuit Turbotax doing about this?</U></B> &nbsp;<BR /></P>
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<P>Cannot load turbotax 2018 onto computer. &nbsp;Using Windows 10. &nbsp;Getting two messages: &nbsp;One - Install Wizard - "Error reading setup initialization file" and Two - "Not enough memory resources are available to process command". &nbsp;I have 16G RAM and 1T Hard drive. &nbsp; <B><U>What is Intuit Turbotax doing about this?</U></B> &nbsp;<BR /></P>
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Contacted Turbotax support.  Simple answer - faulty 2018...
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https://turbotax.community.intuit.ca/community/getting-started/discussion/contacted-turbotax-support-simple-answer-faulty-2018/01/929548#M11374
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<P>Contacted Turbotax support. &nbsp;Simple answer - faulty 2018 CD. &nbsp;Support person immediately sent me an online link for a download version of 2018. &nbsp;Installed no problem. &nbsp;However, you will need the installation key code from your CD to complete the installation at the end.</P><P>I use a iMac running Parallels so that I can run Windows 10. &nbsp;Here is the solution to the memory problem:</P><P>Kindly follow the steps as below:<BR /><BR />1. Shut down your Windows virtual machine by clicking on the Windows LOGO to the bottom left within the Windows virtual machine &gt; Shut Down or from the top left side in the Mac Menu Bar, click on the Actions &gt; Shut Down.<BR /><BR />2. Follow the steps in the article to get to your virtual machine's configuration - <A target="_blank" rel="nofollow" href="https://kb.parallels.com/117287">https://kb.parallels.com/117287</A><BR /><BR />3. Now follow the steps in the article to change the Windows virtual machine's memory (RAM) - <A target="_blank" rel="nofollow" href="https://kb.parallels.com/113649">https://kb.parallels.com/113649</A>&nbsp;and change it to 8GB of virtual RAM to the Windows virtual machine.<BR /><BR /></P>
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