topic Keep getting Err 038 when trying to create an ARC account in Getting started https://turbotax.community.intuit.ca/community/getting-started/discussion/keep-getting-err-038-when-trying-to-create-an-arc-account/01/943766#M15214 <P>It is my first time filing tax returns.I keep getting ERR.038 when I try to create an account on ARC. I read that before it used to be that the first time you file your tax returns has to be via mail then you can do it online but it changed in 2017 and now even your first time can be done online so I am at a loss at the reason of this issue.<BR /></P> Thu, 31 Oct 2019 10:27:55 GMT Akera 2019-10-31T10:27:55Z Keep getting Err 038 when trying to create an ARC account https://turbotax.community.intuit.ca/community/getting-started/discussion/keep-getting-err-038-when-trying-to-create-an-arc-account/01/943766#M15214 <P>It is my first time filing tax returns.I keep getting ERR.038 when I try to create an account on ARC. I read that before it used to be that the first time you file your tax returns has to be via mail then you can do it online but it changed in 2017 and now even your first time can be done online so I am at a loss at the reason of this issue.<BR /></P> Thu, 31 Oct 2019 10:27:55 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/keep-getting-err-038-when-trying-to-create-an-arc-account/01/943766#M15214 Akera 2019-10-31T10:27:55Z Please call the CRA 1 800 959 8281. They will be able to... https://turbotax.community.intuit.ca/community/getting-started/discussion/please-call-the-cra-1-800-959-8281-they-will-be-able-to/01/943767#M15215 <P>Please call the CRA 1 800 959 8281. They will be able to assist you with this error.</P> Thu, 31 Oct 2019 10:27:56 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/please-call-the-cra-1-800-959-8281-they-will-be-able-to/01/943767#M15215 TurboTaxLise 2019-10-31T10:27:56Z Re: Please call the CRA [phone number removed]. They will be able to... https://turbotax.community.intuit.ca/community/getting-started/discussion/re-please-call-the-cra-phone-number-removed-they-will-be-able-to/01/987620#M17176 <P><LI-USER uid="587389"></LI-USER>&nbsp;were you able to resolve the error? can you please describe why and what is causing such error based on your experience.</P> Fri, 17 Jan 2020 16:54:25 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/re-please-call-the-cra-phone-number-removed-they-will-be-able-to/01/987620#M17176 nishant8721 2020-01-17T16:54:25Z Re: Keep getting Err 038 when trying to create an ARC account https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1353537#M17998 <P>Hi, did you resolve this problem. I am also getting same error and I did send my tax returns month ago trough account.</P> Tue, 24 Mar 2020 04:17:59 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1353537#M17998 Dane007 2020-03-24T04:17:59Z Re: Keep getting Err 038 when trying to create an ARC account https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1401311#M18333 <P>Hi,Did u resolve the problem?I keep getting error 038 when I input SIN .It’s been a month since I filed my first tax1, still receive no email ,no mail of NOA.</P> Fri, 03 Apr 2020 16:33:50 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1401311#M18333 longmichelle336 2020-04-03T16:33:50Z Re: Keep getting Err 038 when trying to create an ARC account https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1421234#M18470 <P>This is a CRA issue, please contact CRA 1800-959-8281.</P> <P>Due to the current COVID-19 epidemic, the call volume is more than usual. And their return process time os longer.</P> <P>&nbsp;</P> <P>You can check the estimated time to process your return using the CRA link:</P> <P><A href="https://www.canada.ca/en/revenue-agency/corporate/contact-information/check-cra-processing-times.html" target="_blank">https://www.canada.ca/en/revenue-agency/corporate/contact-information/check-cra-processing-times.html</A></P> <P>&nbsp;</P> <P>I hope this was helpful</P> <P>&nbsp;</P> Tue, 07 Apr 2020 19:09:58 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1421234#M18470 TurboTaxHeba 2020-04-07T19:09:58Z Re: Keep getting Err 038 when trying to create an ARC account https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1462938#M18659 <P>Have the same problem need help</P> Tue, 14 Apr 2020 04:46:25 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1462938#M18659 Ronnie19 2020-04-14T04:46:25Z Re: Keep getting Err 038 when trying to create an ARC account https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1462942#M18660 <P>Did you resolve it and what did you do? Have the same problem</P> Tue, 14 Apr 2020 04:47:02 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1462942#M18660 Ronnie19 2020-04-14T04:47:02Z Re: Keep getting Err 038 when trying to create an ARC account https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1470955#M18684 <P>This is a CRA issue, please contact CRA 1-800-959-8281.</P> <P>&nbsp;</P> <P>Due to the current COVID-19 epidemic, the call volume is higher than usual therefore&nbsp;their return process time is longer.</P> <P>&nbsp;</P> <P>The&nbsp;Canada Revenu Agency link below explains the reason and/or the action required for the various error codes you might see.&nbsp;</P> <P>&nbsp;</P> <P><A href="https://www.canada.ca/en/revenue-agency/services/forms-publications/publications/rc4018/chapter-2.html#wb-auto-5" target="_blank">Responding to error codes</A></P> Wed, 15 Apr 2020 00:30:19 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1470955#M18684 TurboTaxGinette 2020-04-15T00:30:19Z Re: Please call the CRA [phone number removed]. They will be able to... https://turbotax.community.intuit.ca/community/getting-started/discussion/re-please-call-the-cra-phone-number-removed-they-will-be-able-to/01/1496045#M18740 <P>Yeah called this place 10 times their is never A PLACE and if there is ONE you have to wait 2hours for even NOT A REPOND!!!!What a nice place to receive HELP for probleme THAT&nbsp; YOU CRA caused.</P> Thu, 16 Apr 2020 22:23:43 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/re-please-call-the-cra-phone-number-removed-they-will-be-able-to/01/1496045#M18740 IsTheGouvUseless 2020-04-16T22:23:43Z Re: Keep getting Err 038 when trying to create an ARC account https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1502594#M18772 <P>Hey i had the same problem and just fixed it dont call them, go on the cra website under Ei contact there should be a form you fill out with your problem and phone they will call you back in a couple of days and help you register.Filled the form on Wednesday and they called me back today on Friday and finally got an account with the CRA. And no more error.038</P> Fri, 17 Apr 2020 19:44:28 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1502594#M18772 Nguz4 2020-04-17T19:44:28Z Re: Keep getting Err 038 when trying to create an ARC account https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1503313#M18777 <P>Where can I find the EI contact?</P> Fri, 17 Apr 2020 21:07:37 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1503313#M18777 Ronnie19 2020-04-17T21:07:37Z Re: Keep getting Err 038 when trying to create an ARC account https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1505181#M18786 <P>Go on the website page on the cra that says EI Regular benefits: Overview, Then scroll to the bottom it should say contact us and click Contact individual for help, then you should see a red box that says Covid-19 in the box there should be a link thats says fill out the service request form and click on that and fill out form</P> Sat, 18 Apr 2020 02:31:33 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1505181#M18786 Nguz4 2020-04-18T02:31:33Z Re: Keep getting Err 038 when trying to create an ARC account https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1511907#M18852 <P>I am filing for the first time. I called the agent she said i might have to send the return by paper. Were u filing for the first time? did u resolve this issue on phone?</P> Sun, 19 Apr 2020 20:35:58 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1511907#M18852 advsid 2020-04-19T20:35:58Z Re: Keep getting Err 038 when trying to create an ARC account https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1512123#M18855 <P>Yes i filed for the first time, and i mailed it, and when they called the issue was resolved.</P> Sun, 19 Apr 2020 21:28:02 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1512123#M18855 Nguz4 2020-04-19T21:28:02Z Re: Keep getting Err 038 when trying to create an ARC account https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1555396#M19186 <P>Can you suggest me the name of the Form? I am having the same problem and not been able to find the right form to fill. I tried calling helpline number but no agent was available for hours.</P> Fri, 01 May 2020 02:44:23 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1555396#M19186 Mehul_J 2020-05-01T02:44:23Z Re: Keep getting Err 038 when trying to create an ARC account https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1555459#M19187 <P><A href="https://sr-ds.powerappsportals.com/caseintakeen/" target="_blank">https://sr-ds.powerappsportals.com/caseintakeen/</A></P><P>&nbsp;</P><P><LI-USER uid="2231139"></LI-USER>&nbsp; Heres the link</P> Fri, 01 May 2020 03:07:13 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1555459#M19187 Nguz4 2020-05-01T03:07:13Z Re: Keep getting Err 038 when trying to create an ARC account https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1557162#M19209 <P>I called CRA and waited for 1hour. They told me that the reason why I get this error is because I have not filed my taxes and they do not have that information to verify my account. Which was true.&nbsp; So the only way to get through that error is if you file your taxes.</P><P>I hope this works out for you!</P><P>&nbsp;</P> Fri, 01 May 2020 18:58:06 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1557162#M19209 Robert_09 2020-05-01T18:58:06Z Re: Please call the CRA [phone number removed]. They will be able to... https://turbotax.community.intuit.ca/community/getting-started/discussion/re-please-call-the-cra-phone-number-removed-they-will-be-able-to/01/1602764#M19859 <P>many times i have called to this number but they just kept me on hold&nbsp;&nbsp;</P><P>&nbsp;</P><P><SPAN>I’m trying to file my taxes through Ufile Online, and it said I needed a MyCRA account. When I tried to input my social insurance number for registering a MyCRA account, I get ERR.038, and a message saying that my information needs to be verified.</SPAN></P><P>&nbsp;</P> Fri, 22 May 2020 22:29:12 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/re-please-call-the-cra-phone-number-removed-they-will-be-able-to/01/1602764#M19859 azmatjehan 2020-05-22T22:29:12Z Re: Please call the CRA [phone number removed]. They will be able to... https://turbotax.community.intuit.ca/community/getting-started/discussion/re-please-call-the-cra-phone-number-removed-they-will-be-able-to/01/1603512#M19876 <P>If you are using UFile you will need to contact them for instructions this is the TurboTax site.&nbsp;</P> Sat, 23 May 2020 17:22:00 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/re-please-call-the-cra-phone-number-removed-they-will-be-able-to/01/1603512#M19876 TurboTaxBrenda1 2020-05-23T17:22:00Z
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topic Keep getting Err 038 when trying to create an ARC account in Getting started
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<link>
https://turbotax.community.intuit.ca/community/getting-started/discussion/keep-getting-err-038-when-trying-to-create-an-arc-account/01/943766#M15214
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<description>
<P>It is my first time filing tax returns.I keep getting ERR.038 when I try to create an account on ARC. I read that before it used to be that the first time you file your tax returns has to be via mail then you can do it online but it changed in 2017 and now even your first time can be done online so I am at a loss at the reason of this issue.<BR /></P>
</description>
<pubDate>Thu, 31 Oct 2019 10:27:55 GMT</pubDate>
<dc:creator>Akera</dc:creator>
<dc:date>2019-10-31T10:27:55Z</dc:date>
<item>
<title>
Keep getting Err 038 when trying to create an ARC account
</title>
<link>
https://turbotax.community.intuit.ca/community/getting-started/discussion/keep-getting-err-038-when-trying-to-create-an-arc-account/01/943766#M15214
</link>
<description>
<P>It is my first time filing tax returns.I keep getting ERR.038 when I try to create an account on ARC. I read that before it used to be that the first time you file your tax returns has to be via mail then you can do it online but it changed in 2017 and now even your first time can be done online so I am at a loss at the reason of this issue.<BR /></P>
</description>
<pubDate>Thu, 31 Oct 2019 10:27:55 GMT</pubDate>
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https://turbotax.community.intuit.ca/community/getting-started/discussion/keep-getting-err-038-when-trying-to-create-an-arc-account/01/943766#M15214
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<dc:creator>Akera</dc:creator>
<dc:date>2019-10-31T10:27:55Z</dc:date>
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<item>
<title>
Please call the CRA 1 800 959 8281. They will be able to...
</title>
<link>
https://turbotax.community.intuit.ca/community/getting-started/discussion/please-call-the-cra-1-800-959-8281-they-will-be-able-to/01/943767#M15215
</link>
<description>
<P>Please call the CRA 1 800 959 8281. They will be able to assist you with this error.</P>
</description>
<pubDate>Thu, 31 Oct 2019 10:27:56 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/getting-started/discussion/please-call-the-cra-1-800-959-8281-they-will-be-able-to/01/943767#M15215
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<dc:creator>TurboTaxLise</dc:creator>
<dc:date>2019-10-31T10:27:56Z</dc:date>
</item>
<item>
<title>
Re: Please call the CRA [phone number removed]. They will be able to...
</title>
<link>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-please-call-the-cra-phone-number-removed-they-will-be-able-to/01/987620#M17176
</link>
<description>
<P><LI-USER uid="587389"></LI-USER>&nbsp;were you able to resolve the error? can you please describe why and what is causing such error based on your experience.</P>
</description>
<pubDate>Fri, 17 Jan 2020 16:54:25 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-please-call-the-cra-phone-number-removed-they-will-be-able-to/01/987620#M17176
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<dc:creator>nishant8721</dc:creator>
<dc:date>2020-01-17T16:54:25Z</dc:date>
</item>
<item>
<title>
Re: Keep getting Err 038 when trying to create an ARC account
</title>
<link>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1353537#M17998
</link>
<description>
<P>Hi, did you resolve this problem. I am also getting same error and I did send my tax returns month ago trough account.</P>
</description>
<pubDate>Tue, 24 Mar 2020 04:17:59 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1353537#M17998
</guid>
<dc:creator>Dane007</dc:creator>
<dc:date>2020-03-24T04:17:59Z</dc:date>
</item>
<item>
<title>
Re: Keep getting Err 038 when trying to create an ARC account
</title>
<link>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1401311#M18333
</link>
<description>
<P>Hi,Did u resolve the problem?I keep getting error 038 when I input SIN .It’s been a month since I filed my first tax1, still receive no email ,no mail of NOA.</P>
</description>
<pubDate>Fri, 03 Apr 2020 16:33:50 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1401311#M18333
</guid>
<dc:creator>longmichelle336</dc:creator>
<dc:date>2020-04-03T16:33:50Z</dc:date>
</item>
<item>
<title>
Re: Keep getting Err 038 when trying to create an ARC account
</title>
<link>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1421234#M18470
</link>
<description>
<P>This is a CRA issue, please contact CRA 1800-959-8281.</P> <P>Due to the current COVID-19 epidemic, the call volume is more than usual. And their return process time os longer.</P> <P>&nbsp;</P> <P>You can check the estimated time to process your return using the CRA link:</P> <P><A href="https://www.canada.ca/en/revenue-agency/corporate/contact-information/check-cra-processing-times.html" target="_blank">https://www.canada.ca/en/revenue-agency/corporate/contact-information/check-cra-processing-times.html</A></P> <P>&nbsp;</P> <P>I hope this was helpful</P> <P>&nbsp;</P>
</description>
<pubDate>Tue, 07 Apr 2020 19:09:58 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1421234#M18470
</guid>
<dc:creator>TurboTaxHeba</dc:creator>
<dc:date>2020-04-07T19:09:58Z</dc:date>
</item>
<item>
<title>
Re: Keep getting Err 038 when trying to create an ARC account
</title>
<link>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1462938#M18659
</link>
<description><P>Have the same problem need help</P></description>
<pubDate>Tue, 14 Apr 2020 04:46:25 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1462938#M18659
</guid>
<dc:creator>Ronnie19</dc:creator>
<dc:date>2020-04-14T04:46:25Z</dc:date>
</item>
<item>
<title>
Re: Keep getting Err 038 when trying to create an ARC account
</title>
<link>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1462942#M18660
</link>
<description>
<P>Did you resolve it and what did you do? Have the same problem</P>
</description>
<pubDate>Tue, 14 Apr 2020 04:47:02 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1462942#M18660
</guid>
<dc:creator>Ronnie19</dc:creator>
<dc:date>2020-04-14T04:47:02Z</dc:date>
</item>
<item>
<title>
Re: Keep getting Err 038 when trying to create an ARC account
</title>
<link>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1470955#M18684
</link>
<description>
<P>This is a CRA issue, please contact CRA 1-800-959-8281.</P> <P>&nbsp;</P> <P>Due to the current COVID-19 epidemic, the call volume is higher than usual therefore&nbsp;their return process time is longer.</P> <P>&nbsp;</P> <P>The&nbsp;Canada Revenu Agency link below explains the reason and/or the action required for the various error codes you might see.&nbsp;</P> <P>&nbsp;</P> <P><A href="https://www.canada.ca/en/revenue-agency/services/forms-publications/publications/rc4018/chapter-2.html#wb-auto-5" target="_blank">Responding to error codes</A></P>
</description>
<pubDate>Wed, 15 Apr 2020 00:30:19 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1470955#M18684
</guid>
<dc:creator>TurboTaxGinette</dc:creator>
<dc:date>2020-04-15T00:30:19Z</dc:date>
</item>
<item>
<title>
Re: Please call the CRA [phone number removed]. They will be able to...
</title>
<link>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-please-call-the-cra-phone-number-removed-they-will-be-able-to/01/1496045#M18740
</link>
<description>
<P>Yeah called this place 10 times their is never A PLACE and if there is ONE you have to wait 2hours for even NOT A REPOND!!!!What a nice place to receive HELP for probleme THAT&nbsp; YOU CRA caused.</P>
</description>
<pubDate>Thu, 16 Apr 2020 22:23:43 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-please-call-the-cra-phone-number-removed-they-will-be-able-to/01/1496045#M18740
</guid>
<dc:creator>IsTheGouvUseless</dc:creator>
<dc:date>2020-04-16T22:23:43Z</dc:date>
</item>
<item>
<title>
Re: Keep getting Err 038 when trying to create an ARC account
</title>
<link>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1502594#M18772
</link>
<description>
<P>Hey i had the same problem and just fixed it dont call them, go on the cra website under Ei contact there should be a form you fill out with your problem and phone they will call you back in a couple of days and help you register.Filled the form on Wednesday and they called me back today on Friday and finally got an account with the CRA. And no more error.038</P>
</description>
<pubDate>Fri, 17 Apr 2020 19:44:28 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1502594#M18772
</guid>
<dc:creator>Nguz4</dc:creator>
<dc:date>2020-04-17T19:44:28Z</dc:date>
</item>
<item>
<title>
Re: Keep getting Err 038 when trying to create an ARC account
</title>
<link>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1503313#M18777
</link>
<description><P>Where can I find the EI contact?</P></description>
<pubDate>Fri, 17 Apr 2020 21:07:37 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1503313#M18777
</guid>
<dc:creator>Ronnie19</dc:creator>
<dc:date>2020-04-17T21:07:37Z</dc:date>
</item>
<item>
<title>
Re: Keep getting Err 038 when trying to create an ARC account
</title>
<link>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1505181#M18786
</link>
<description>
<P>Go on the website page on the cra that says EI Regular benefits: Overview, Then scroll to the bottom it should say contact us and click Contact individual for help, then you should see a red box that says Covid-19 in the box there should be a link thats says fill out the service request form and click on that and fill out form</P>
</description>
<pubDate>Sat, 18 Apr 2020 02:31:33 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1505181#M18786
</guid>
<dc:creator>Nguz4</dc:creator>
<dc:date>2020-04-18T02:31:33Z</dc:date>
</item>
<item>
<title>
Re: Keep getting Err 038 when trying to create an ARC account
</title>
<link>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1511907#M18852
</link>
<description>
<P>I am filing for the first time. I called the agent she said i might have to send the return by paper. Were u filing for the first time? did u resolve this issue on phone?</P>
</description>
<pubDate>Sun, 19 Apr 2020 20:35:58 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1511907#M18852
</guid>
<dc:creator>advsid</dc:creator>
<dc:date>2020-04-19T20:35:58Z</dc:date>
</item>
<item>
<title>
Re: Keep getting Err 038 when trying to create an ARC account
</title>
<link>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1512123#M18855
</link>
<description>
<P>Yes i filed for the first time, and i mailed it, and when they called the issue was resolved.</P>
</description>
<pubDate>Sun, 19 Apr 2020 21:28:02 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1512123#M18855
</guid>
<dc:creator>Nguz4</dc:creator>
<dc:date>2020-04-19T21:28:02Z</dc:date>
</item>
<item>
<title>
Re: Keep getting Err 038 when trying to create an ARC account
</title>
<link>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1555396#M19186
</link>
<description>
<P>Can you suggest me the name of the Form? I am having the same problem and not been able to find the right form to fill. I tried calling helpline number but no agent was available for hours.</P>
</description>
<pubDate>Fri, 01 May 2020 02:44:23 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1555396#M19186
</guid>
<dc:creator>Mehul_J</dc:creator>
<dc:date>2020-05-01T02:44:23Z</dc:date>
</item>
<item>
<title>
Re: Keep getting Err 038 when trying to create an ARC account
</title>
<link>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1555459#M19187
</link>
<description>
<P><A href="https://sr-ds.powerappsportals.com/caseintakeen/" target="_blank">https://sr-ds.powerappsportals.com/caseintakeen/</A></P><P>&nbsp;</P><P><LI-USER uid="2231139"></LI-USER>&nbsp; Heres the link</P>
</description>
<pubDate>Fri, 01 May 2020 03:07:13 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1555459#M19187
</guid>
<dc:creator>Nguz4</dc:creator>
<dc:date>2020-05-01T03:07:13Z</dc:date>
</item>
<item>
<title>
Re: Keep getting Err 038 when trying to create an ARC account
</title>
<link>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1557162#M19209
</link>
<description>
<P>I called CRA and waited for 1hour. They told me that the reason why I get this error is because I have not filed my taxes and they do not have that information to verify my account. Which was true.&nbsp; So the only way to get through that error is if you file your taxes.</P><P>I hope this works out for you!</P><P>&nbsp;</P>
</description>
<pubDate>Fri, 01 May 2020 18:58:06 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-keep-getting-err-038-when-trying-to-create-an-arc-account/01/1557162#M19209
</guid>
<dc:creator>Robert_09</dc:creator>
<dc:date>2020-05-01T18:58:06Z</dc:date>
</item>
<item>
<title>
Re: Please call the CRA [phone number removed]. They will be able to...
</title>
<link>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-please-call-the-cra-phone-number-removed-they-will-be-able-to/01/1602764#M19859
</link>
<description>
<P>many times i have called to this number but they just kept me on hold&nbsp;&nbsp;</P><P>&nbsp;</P><P><SPAN>I’m trying to file my taxes through Ufile Online, and it said I needed a MyCRA account. When I tried to input my social insurance number for registering a MyCRA account, I get ERR.038, and a message saying that my information needs to be verified.</SPAN></P><P>&nbsp;</P>
</description>
<pubDate>Fri, 22 May 2020 22:29:12 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-please-call-the-cra-phone-number-removed-they-will-be-able-to/01/1602764#M19859
</guid>
<dc:creator>azmatjehan</dc:creator>
<dc:date>2020-05-22T22:29:12Z</dc:date>
</item>
<item>
<title>
Re: Please call the CRA [phone number removed]. They will be able to...
</title>
<link>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-please-call-the-cra-phone-number-removed-they-will-be-able-to/01/1603512#M19876
</link>
<description>
<P>If you are using UFile you will need to contact them for instructions this is the TurboTax site.&nbsp;</P>
</description>
<pubDate>Sat, 23 May 2020 17:22:00 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/getting-started/discussion/re-please-call-the-cra-phone-number-removed-they-will-be-able-to/01/1603512#M19876
</guid>
<dc:creator>TurboTaxBrenda1</dc:creator>
<dc:date>2020-05-23T17:22:00Z</dc:date>
</item>
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