topic I am getting charged for a product I did not use. Please fix this. in Getting started https://turbotax.community.intuit.ca/community/getting-started/discussion/i-am-getting-charged-for-a-product-i-did-not-use-please-fix-this/01/958531#M16931 I am getting charged $39.99 for Turbotax premium package I did not use. Tue, 26 Nov 2019 17:24:02 GMT bubsi17 2019-11-26T17:24:02Z I am getting charged for a product I did not use. Please fix this. https://turbotax.community.intuit.ca/community/getting-started/discussion/i-am-getting-charged-for-a-product-i-did-not-use-please-fix-this/01/958531#M16931 I am getting charged $39.99 for Turbotax premium package I did not use. Tue, 26 Nov 2019 17:24:02 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/i-am-getting-charged-for-a-product-i-did-not-use-please-fix-this/01/958531#M16931 bubsi17 2019-11-26T17:24:02Z Re: I am getting charged for a product I did not use. Please fix this. https://turbotax.community.intuit.ca/community/getting-started/discussion/re-i-am-getting-charged-for-a-product-i-did-not-use-please-fix-this/01/958917#M16936 <P>We will be happy to help you with this.</P> Wed, 27 Nov 2019 19:07:43 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/re-i-am-getting-charged-for-a-product-i-did-not-use-please-fix-this/01/958917#M16936 TurboTaxMary-Ann1 2019-11-27T19:07:43Z Re: I am getting charged for a product I did not use. Please fix this. https://turbotax.community.intuit.ca/community/getting-started/discussion/re-i-am-getting-charged-for-a-product-i-did-not-use-please-fix-this/01/1256346#M17620 <P>I am getting charge 39.99 for the premium service I did not use and did not agree too.</P> Mon, 02 Mar 2020 13:40:22 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/re-i-am-getting-charged-for-a-product-i-did-not-use-please-fix-this/01/1256346#M17620 DianeKa 2020-03-02T13:40:22Z Re: I am getting charged for a product I did not use. Please fix this. https://turbotax.community.intuit.ca/community/getting-started/discussion/re-i-am-getting-charged-for-a-product-i-did-not-use-please-fix-this/01/1296012#M17721 <P><SPAN style="font-size:11pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif"><LI-USER uid="1500383" login="DianeKa"></LI-USER> Please contact our social team or our phone support for further assistance.</SPAN></SPAN></P> <P><SPAN style="font-size:11pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">We are on Facebook at: <A href="https://www.facebook.com/messages/t/TurboTaxCanada" target="_blank">https://www.facebook.com/messages/t/TurboTaxCanada</A></SPAN></SPAN></P> <P><SPAN style="font-size:11pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">We are on Twitter at: <A href="https://twitter.com/messages/19496097-385034351" target="_blank">https://twitter.com/messages/19496097-385034351</A></SPAN></SPAN></P> <P><SPAN style="font-size:11pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">To talk to our phone support team, visit <A href="https://support.turbotax.intuit.ca/contact/" target="_blank">https://support.turbotax.intuit.ca/contact/</A> . After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.</SPAN></SPAN></P> Mon, 09 Mar 2020 17:54:55 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/re-i-am-getting-charged-for-a-product-i-did-not-use-please-fix-this/01/1296012#M17721 TurboTaxSusan 2020-03-09T17:54:55Z Re: I am getting charged for a product I did not use. Please fix this. https://turbotax.community.intuit.ca/community/getting-started/discussion/re-i-am-getting-charged-for-a-product-i-did-not-use-please-fix-this/01/1630598#M20577 <P>Hello- I am getting charged for a product that was not working. I wanted the live expert and no one ever showed up to help me. I ended up finding my own answer so I do not want to pay for a product that was not working or not available. Please take is off my final balance</P> Fri, 12 Jun 2020 03:38:44 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/re-i-am-getting-charged-for-a-product-i-did-not-use-please-fix-this/01/1630598#M20577 Soniafs 2020-06-12T03:38:44Z
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topic I am getting charged for a product I did not use. Please fix this. in Getting started
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I am getting charged $39.99 for Turbotax premium package I did not use.
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I am getting charged for a product I did not use. Please fix this.
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<P>I am getting charge 39.99 for the premium service I did not use and did not agree too.</P>
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Re: I am getting charged for a product I did not use. Please fix this.
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<P><SPAN style="font-size:11pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif"><LI-USER uid="1500383" login="DianeKa"></LI-USER> Please contact our social team or our phone support for further assistance.</SPAN></SPAN></P> <P><SPAN style="font-size:11pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">We are on Facebook at: <A href="https://www.facebook.com/messages/t/TurboTaxCanada" target="_blank">https://www.facebook.com/messages/t/TurboTaxCanada</A></SPAN></SPAN></P> <P><SPAN style="font-size:11pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">We are on Twitter at: <A href="https://twitter.com/messages/19496097-385034351" target="_blank">https://twitter.com/messages/19496097-385034351</A></SPAN></SPAN></P> <P><SPAN style="font-size:11pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">To talk to our phone support team, visit <A href="https://support.turbotax.intuit.ca/contact/" target="_blank">https://support.turbotax.intuit.ca/contact/</A> . After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.</SPAN></SPAN></P>
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<P>Hello- I am getting charged for a product that was not working. I wanted the live expert and no one ever showed up to help me. I ended up finding my own answer so I do not want to pay for a product that was not working or not available. Please take is off my final balance</P>
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