topic I have downloaded Turbo Tax dvd and updated but program will not open a new return in Getting started https://turbotax.community.intuit.ca/community/getting-started/discussion/i-have-downloaded-turbo-tax-dvd-and-updated-but-program-will-not-open-a-new-return/01/893809#M2694 <P>Have registered etc, dvd asked about update but program will not open a new return when we choose new via interview or forms</P> Wed, 30 Oct 2019 06:14:55 GMT holmberg58 2019-10-30T06:14:55Z I have downloaded Turbo Tax dvd and updated but program will not open a new return https://turbotax.community.intuit.ca/community/getting-started/discussion/i-have-downloaded-turbo-tax-dvd-and-updated-but-program-will-not-open-a-new-return/01/893809#M2694 <P>Have registered etc, dvd asked about update but program will not open a new return when we choose new via interview or forms</P> Wed, 30 Oct 2019 06:14:55 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/i-have-downloaded-turbo-tax-dvd-and-updated-but-program-will-not-open-a-new-return/01/893809#M2694 holmberg58 2019-10-30T06:14:55Z Thank you for your question. Kindly ensure your computer... https://turbotax.community.intuit.ca/community/getting-started/discussion/thank-you-for-your-question-kindly-ensure-your-computer/01/893811#M2695 <P>Thank you for your question.</P><P>Kindly ensure your computer meets the system requirements for Turbotax Desktop software using this link: <A href="https://turbotax.community.intuit.ca/questions/1285288-what-are-the-minimum-system-requirements-for-the-cd-or-download-edition-of-turbotax-for-tax-year-2015" rel="nofollow" target="_blank">https://turbotax.community.intuit.ca/questions/1285288-what-are-the-minimum-system-requirements-for-...</A></P><P>You may also need to try right clicking your TurboTax icon and selecting Run as Admin from the drop down menu.</P><P>If this does not resolve the issue, kindly contact TurboTax Support and an agent will be glad to assist you. To get a direct line to someone who can help, click the following link to the Contact Us page. Then complete the required information. A phone number will appear, along with your incident ID. Call the number. This will ensure that an appropriate agent is assigned to your query:<BR /><A href="https://support.turbotax.intuit.ca/contact/" rel="nofollow" target="_blank">https://support.turbotax.intuit.ca/contact/</A>&nbsp;&nbsp; <BR /><BR /></P><BR /><BR /> Wed, 30 Oct 2019 06:14:56 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/thank-you-for-your-question-kindly-ensure-your-computer/01/893811#M2695 Sara-TurboTax 2019-10-30T06:14:56Z
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<P>Thank you for your question.</P><P>Kindly ensure your computer meets the system requirements for Turbotax Desktop software using this link: <A href="https://turbotax.community.intuit.ca/questions/1285288-what-are-the-minimum-system-requirements-for-the-cd-or-download-edition-of-turbotax-for-tax-year-2015" rel="nofollow" target="_blank">https://turbotax.community.intuit.ca/questions/1285288-what-are-the-minimum-system-requirements-for-...</A></P><P>You may also need to try right clicking your TurboTax icon and selecting Run as Admin from the drop down menu.</P><P>If this does not resolve the issue, kindly contact TurboTax Support and an agent will be glad to assist you. To get a direct line to someone who can help, click the following link to the Contact Us page. Then complete the required information. A phone number will appear, along with your incident ID. Call the number. This will ensure that an appropriate agent is assigned to your query:<BR /><A href="https://support.turbotax.intuit.ca/contact/" rel="nofollow" target="_blank">https://support.turbotax.intuit.ca/contact/</A>&nbsp;&nbsp; <BR /><BR /></P><BR /><BR />
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