topic Downloaded manual update for my Standard Turbotax 2023. It cannot find my uploaded version on my hard drive. Have removed and reloaded the software. How do I fix this? in Getting started

Downloaded manual update for my Standard Turbotax 2023. It cannot find my uploaded version on my hard drive. Have removed and reloaded the software. How do I fix this?

martinellrs — Sat, 09 Mar 2024 19:41:49 GMT

Have tried multiple times to update the software automatically but now using a ma Muslim download without success.

Re: Downloaded manual update for my Standard Turbotax 2023. It cannot find my uploaded version on...

TurboTax_Susan — Sat, 09 Mar 2024 19:50:46 GMT

We don't have update downloads anymore. We only have installers for the whole program, which will act like an update when you use it when the software is already installed. Try uninstalling what you installed using the CD, and then use the download to reinstall TurboTax. Make sure that you are installing the software to a drive in the computer, and not an external or cloud drive.

Re: Downloaded manual update for my Standard Turbotax 2023. It cannot find my uploaded version on...

martinellrs — Sat, 09 Mar 2024 20:36:50 GMT

Already removed and uploaded the 2023 software several times from CD to my internal drive (programs X86). It does not update from the original upload; that is why I tried the manual update. So, sounds like a driver problem - question is, is it my CD that is not functioning or a driver … any suggestions?

Re: Downloaded manual update for my Standard Turbotax 2023. It cannot find my uploaded version on...

TurboTax_Susan — Sat, 09 Mar 2024 20:52:40 GMT

If TurboTax is not automatically updating, then you might have anti-virus or security software that might be blocking TurboTax.

Re: Downloaded manual update for my Standard Turbotax 2023. It cannot find my uploaded version on...

martinellrs — Sat, 09 Mar 2024 20:58:39 GMT

Yes; I disarmed both to allow a direct shot but there is something more. Will consult with my local tech and update to advise for future workaround.

Re: Downloaded manual update for my Standard Turbotax 2023. It cannot find my uploaded version on my hard drive. Have removed and reloaded the software. How do I fix this?

Mike McKi — Sat, 15 Mar 2025 17:57:55 GMT

Turbotax won't let me print a return (tried two different ones) - says the program was not complete on manufacture and I need to update. I update and it says there are no updates. I tried rebooting, uninstalling, reinstalling, still it says I need updates and there are no updates. Is this a system wide bug? How do we fix it?

Re: Downloaded manual update for my Standard Turbotax 2023. It cannot find my uploaded version on...

TurboTaxBrenda — Sun, 16 Mar 2025 14:38:36 GMT

Yes, you will need to wait until the proper updates are completed. We also have locked forms at this time; please review this FAQ to see if you have any of the listed forms on your return.

Why does TurboTax say my forms are locked or haven't been finalized?

Thank you for choosing TurboTax.

Re: Downloaded manual update for my Standard Turbotax 2023. It cannot find my uploaded version on my hard drive. Have removed and reloaded the software. How do I fix this?

Castle — Thu, 08 Jan 2026 17:32:44 GMT

I discovered that if you don't reboot after downloading older software there may be remnants of the prior version. But if you do reboot, the process should work well.

Re: Downloaded manual update for my Standard Turbotax 2023. It cannot find my uploaded version on...

TurboTax_Susan — Thu, 08 Jan 2026 17:38:48 GMT

@Castle Please download and use the tool from this LINK.