topic Re: Why are turbo tax only giving a 15% discount through scotiabank when the scotiabank site says... in Getting started

Why are turbo tax only giving a 15% discount through scotiabank when the scotiabank site says 20%

garthhanna3 — Fri, 01 Mar 2024 22:00:43 GMT

The Turbo tax online people can't help you at all. I wasted 45 minutes of time

Re: Why are turbo tax only giving a 15% discount through scotiabank when the scotiabank site says...

BWatson1 — Fri, 01 Mar 2024 22:07:15 GMT

Can you please send us a picture of your discount email- and also where you see that you only got 15% off.

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Re: Why are turbo tax only giving a 15% discount through scotiabank when the scotiabank site says 20%

iv77 — Fri, 15 Mar 2024 15:56:13 GMT

Having the same issue.

Re: Why are turbo tax only giving a 15% discount through scotiabank when the scotiabank site says...

BWatson1 — Fri, 15 Mar 2024 16:03:44 GMT

Thank you for sharing that you received the 20% off link. Did you happen to click on it to start your income tax return?

Re: Why are turbo tax only giving a 15% discount through scotiabank when the scotiabank site says...

iv77 — Fri, 15 Mar 2024 16:06:55 GMT

Yes. I have multiple times but instead of 20% off the discount is 15%. My self employment return should be $48 with the 20% but instead I’m being charged $51. I have logged out and tried logging in via the Scotiabank offer link and it still does not apply.

Re: Why are turbo tax only giving a 15% discount through scotiabank when the scotiabank site says...

Moussi2 — Fri, 15 Mar 2024 17:01:26 GMT

We will send you a private message. Please check your inbox.

Thank you for choosing TurboTax.

Re: Why are turbo tax only giving a 15% discount through scotiabank when the scotiabank site says...

mountainsandbeac — Wed, 20 Mar 2024 03:05:07 GMT

I am in the exact same position. Coast Capital also offers 20% off through their website link, AND there is currently a TurboTax promo for 20% off if you file before 27 March. Clicking on either promotion, the Self-Employed version advertises only paying $48 instead of $60, yet when I get to the checkout, it shows that my bill will be $51 instead of $60. I called both Coast Capital Saving as well as TurboTax customer support to get it corrected, and neither were able to correct it. Very disappointed. Going to finalize it through them this year, but am 100% going to try a different filing service next year. What rubbish.

Re: Why are turbo tax only giving a 15% discount through scotiabank when the scotiabank site says...

TurboTaxGinette — Wed, 20 Mar 2024 17:37:27 GMT

In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us.

Thank you for choosing TurboTax.

Re: Why are turbo tax only giving a 15% discount through scotiabank when the scotiabank site says...

hgil — Tue, 23 Apr 2024 04:35:34 GMT

Agreed will be using a different filing service next year. Currently cannot get the 20% off with Scotiabank even after calling TurboTax's customer service and spending an hour on the phone with them going in circles. They told me to start a new return, after completing one already, and I did and still no discount applied. Very frustrating. Wouldn't the easiest solution be to just give a coupon code to apply to rectify your customer's problem quickly instead of acting like you can't do anything about it?

Re: Why are turbo tax only giving a 15% discount through scotiabank when the scotiabank site says...

BWatson1 — Wed, 24 Apr 2024 18:11:56 GMT

We have sent you a private message.

Re: Why are turbo tax only giving a 15% discount through scotiabank when the scotiabank site says...

kira2022 — Mon, 10 Feb 2025 13:31:55 GMT

I am a scotia customer and want to buy Premier turbo tax . how do i get 20% discount?

Re: Why are turbo tax only giving a 15% discount through scotiabank when the scotiabank site says...

TurboTaxAniqua — Mon, 10 Feb 2025 20:51:58 GMT

@kira2022 It is a Third Party discount and not offered directly from TurboTax. To avail the promo offer from Scotia Bank , please log into your Scotia Bank App and avail the discount offer from there or check if they have sent you a promo email to claim the discount.