topic Re: Getting help from Europe in Getting started

Getting help from Europe

pmesly — Tue, 03 Feb 2026 08:29:05 GMT

Hello,

I am filing taxes in Canada, though I have just moved to Europe. I'm trying to have a tax expert review my application, but I can't get a callback to my phone number in Europe. I can't find any e-mail address to contact, and when I try Live Help, the bot just asks me for a phone number to get a callback, which repeats the whole cycle.

Can I arrange a tax review with my European phone number, and if not, can I get an agent to talk to me over e-mail or live chat to go over my tax return?

Thanks,

Re: Getting help from Europe

Anonymous — Tue, 25 Feb 2025 01:49:24 GMT

@pmesly please, for further assistance with Canadian tax return, make sure to post your questions on Canadian Community.

Assist & Review are calling North American phone number only. If you don't have a chat option in your return, we suggest you to contact our product support team.

Thank you for choosing TurboTax.

Re: Getting help from Europe

pmusername — Tue, 25 Feb 2025 09:27:00 GMT

Thank you. I thought I was posting on the Canadian community, as the url in my browser is .ca and there is a Canadian flag in the corner of the page.