topic Re: How can I install my Turbotax on MAC, when I've already purchased the software? Turbotax is o... in Getting started

How can I install my Turbotax on MAC, when I've already purchased the software? Turbotax is offering no support.

mpjbryan — Fri, 28 Mar 2025 22:51:09 GMT

I purchased and downloaded the EXE file (as TurboTax did not give me an option between MAC or PC), but I cannot use the software for MAC as the download is ONLY an .exe file. I tried to get a refund, but Turbotax is giving me no option to connect with a representative.

Re: How can I install my Turbotax on MAC, when I've already purchased the software? Turbotax is o...

TurboTax_Susan — Sat, 29 Mar 2025 17:14:09 GMT

Unfortunately, TurboTax Desktop is only compatible with Windows 10/11, and won’t work on a Mac. However, you can use TurboTax Online with Mac OS computers.

If you bought TurboTax from a 3rd party retailer and need to request a refund, you can do so on this page: https://turbotax.community.intuit.ca/community/after-you-file-questions/help/how-do-i-get-a-refund-for-a-turbotax-product/00/873559