https://turbotax.community.intuit.ca/community/getting-started/discussion/activation/01/3614950#M42634 <P>I Purchased a license from Shoppers Drug Mart, it is not working when I try to activate it. Receiving this error: Something's not right, try re-entering your code. Double checked the entry more than once still no progress...</P> Mon, 31 Mar 2025 19:15:31 GMT ekwamou 2025-03-31T19:15:31Z https://turbotax.community.intuit.ca/community/getting-started/discussion/activation/01/3614950#M42634 <P>I Purchased a license from Shoppers Drug Mart, it is not working when I try to activate it. Receiving this error: Something's not right, try re-entering your code. Double checked the entry more than once still no progress...</P> Mon, 31 Mar 2025 19:15:31 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/activation/01/3614950#M42634 ekwamou 2025-03-31T19:15:31Z https://turbotax.community.intuit.ca/community/getting-started/discussion/re-activation/01/3617733#M42675 <P><SPAN style="font-size:14px;">What version of TurboTax have you purchased? Is it an online version or a download version?</SPAN></P> <P><SPAN style="color:windowtext;font-size:14px;">The codes for TurboTax Online will not work with TurboTax Desktop &amp; vice-versa.&nbsp;</SPAN></P> <P><SPAN style="color:windowtext;font-size:14px;">If you bought TurboTax Desktop from a 3rd party retailer, please download the product by using this link : <A href="https://turbotax.intuit.ca/tax/software/desktop" target="_blank">https://turbotax.intuit.ca/tax/software/desktop</A></SPAN></P> <P><SPAN style="color:windowtext;font-size:14px;">If you have purchased an online version, </SPAN><SPAN style="color:#2D3338;font-size:14px;">to activate your TurboTax Online version, please visit&nbsp;</SPAN><A href="https://shop.app.intuit.com/activate?rootProfile=ca&amp;locale=en-ca" target="_blank"><SPAN style="font-size:14px;">this link</SPAN></A><SPAN style="color:#2D3338;font-size:14px;">. Select that "I have an account," log into your account, and proceed to the second step by adding your 16-digit activation code to review and activate the TurboTax Online product.&nbsp;</SPAN></P> <P><SPAN style="font-size:14px;">&nbsp;&nbsp;</SPAN></P> <P><SPAN style="font-size:14px;">Thank you for choosing TurboTax.&nbsp;</SPAN></P> Tue, 01 Apr 2025 17:07:55 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/re-activation/01/3617733#M42675 TurboTaxAniqua 2025-04-01T17:07:55Z